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Healthcare Myth: Violence is Part of the Job

Violence is part of the job? Joel Lashley from Vistelar Another myth that gets us in so much trouble is the myth that violence is part of the job in health care. From a certain point of view, that’s absolutely true. I mean, health care providers are five to...

What is Trauma Informed Care?

Trauma Informed Care My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is...

Conflict Management Trainer Course in Nottingham this Week for Hospital Security

Gary and Gerard are getting the room ready to welcome 25 healthcare security professionals tomorrow who are embarking on a one-week masterclass in conflict management for hospital violence reduction....