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Conflict Management for Police, Custodial and Criminal Justice professionals

Conflict Management Training Enhances Officer Safety and Reduces Incidents and Complaints of Using Force “Hi, my name is Tom Poellot. I’m the Chief of Police in the Cudahy Police Department in Wisconsin. We chose Vistelar at the Cudahy Police Department...

Complexity gives us learning; simplicity gives us performance in Conflict Management

Chop, Chop, Chopping your conflict management or physical intervention training into bite-size bits and hoping they build up to learned behaviours? Henri Poincare said that “Science is built of facts the way a house is built of bricks: but an accumulation of...

What is Trauma Informed Care?

Trauma Informed Care My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is...