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Modelling Conflict Management Behaviour for Better SEN Classroom Management

“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we...

Conflict Management and de-escalation for Improved Healthcare Outcomes with Patients and Visitors

Conflict Management – “we could be non-escalatory versus relying on de-escalation” Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity....

Conflict Management for Public Services

Conflict Management Training for Public-Facing Staff “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transit System. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department,...

Healthcare Myth: If I say something, it will make things worse

If I say something, it will make things worse? Joel Lashley from Vistelar If you’ve been a healthcare provider, you no doubt have heard someone say that “if I say something, it’ll make things worse.”  As a matter of fact, you might be giving...