PMVA training courses won’t work unless they get you into SHOWTIME

PMVA training courses won’t work unless they get you into SHOWTIME

When considering how to really make changes in a hospital or healthcare service through a prevention and management of violence and aggression (PMVA) training programme, there should be a focus on the concept of “Showtime”. “Showtime” as we use it in our Verbal...

Conflict Management Training using the VDI method to find Resolution

We have been working with a national provider of homelessness outreach and support services to help their staff to manage the sometimes difficult, distressed or dangerous behaviour they encounter when working with their service users.   This video describes some of...