People behave badly because they are sick and under stress? Joel Lashley from Vistelar: Another myth that gets us in a lot of trouble in healthcare is the myth that people behave badly when they’re sick. Is that true? I’ve spent over 20 years working in...
Kill them with Kindness? Joel Lashley from Vistelar The things we do to make our environments more peaceful, and more therapeutic, and less compatible with violence, sometimes can work against us, and those are the myths that we want to explore. And the first myth I...
Violence is part of the job? Joel Lashley from Vistelar Another myth that gets us in so much trouble is the myth that violence is part of the job in health care. From a certain point of view, that’s absolutely true. I mean, health care providers are five to...
If I say something, it will make things worse? Joel Lashley from Vistelar If you’ve been a healthcare provider, you no doubt have heard someone say that “if I say something, it’ll make things worse.” As a matter of fact, you might be giving...
The Best Way to Start an Interaction Hello. My name is Katie Dill, and I’m a trainer with Vistelar. I have also had many careers during my lifetime. One, college athletics. Another one, I’ve worked in treatment facilities, and I’ve worked with...
