Conflict Management Trainer Course – December 2019

Conflict Management Trainer Course – December 2019

by | Wednesday, September 4, 2019 | Conflict Management, Conflict Resolution, crisis intervention, Hospital Security and Conflict, mental health, Personal Safety, PMVA Training, Verbal Defense and Influence

Conflict Management Trainer Course We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for...

Healthcare Myth: If I say something, it will make things worse

by | Monday, August 5, 2019 | Conflict Management, Hospital Security and Conflict, learning disabilities, mental health, social contracts, Verbal Defense and Influence

If I say something, it will make things worse? Joel Lashley from Vistelar If you’ve been a healthcare provider, you no doubt have heard someone say that “if I say something, it’ll make things worse.”  As a matter of fact, you might be giving...

What is Trauma Informed Care?

by | Friday, July 19, 2019 | Conflict Management, Conflict Resolution, crisis intervention, Dementia Care, Elderly Mentally Infirm EMI, Emergency Services, mental health, officer safety, police, secure escort, Verbal Defense and Influence

Trauma Informed Care My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is...