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December 16, 2017

How to Control Your Emotions During a Difficult Conversation

We call this “Showtime”
https://hbr.org/2017/12/how-to-control-your-emotions-during-a-difficult-conversation
Getting worked up will only make things worse.
https://www.facebook.com/652235334875265/posts/1458347354264055

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Gerard O'Dea is the Director of Training for Dynamis. Training Advisor, Speaker, Author and Expert Witness on Personal Safety, Conflict Management and Physical Interventions, he is the European Advisor for Vistelar Conflict Management, a global programme focussing on the spectrum of human conflict.

Gerard O'Dea

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