How to Control Your Emotions During a Difficult Conversation

We call this “Showtime”
https://hbr.org/2017/12/how-to-control-your-emotions-during-a-difficult-conversation
Getting worked up will only make things worse.
https://www.facebook.com/652235334875265/posts/1458347354264055

Related Posts

NHS Trainers Shocked by gains from Scenario Approach

Restraint Reduction Outcomes (Part 7 of 7)

Engaging Hearts and Minds (Part 6 of 7)

Building Confidence in the Team (Part 5 of 7)

Share0

Tweet0

Share0

dynamistraining

Gerard O'Dea is the Director of Training for Dynamis. Training Advisor, Speaker, Author and Expert Witness on Personal Safety, Conflict Management and Physical Interventions, he is the European Advisor for Vistelar Conflict Management, a global programme focussing on the spectrum of human conflict.

Gerard O'Dea