Great Conflict Resolution training in the NHS would include this key idea

Consistency is a hall-mark of world-class service in any domain where frontline staff and ...

 Read More

How to be unbiased when approaching a patient

How to be unbiased when approaching a patient When considering how to really make ...

 Read More

An essential component of an NHS De Escalation course

NHS De Escalation courses: Compassion must be a core message for A great NHS De Escalation training course ...

 Read More

Hospital Violence Reduction – Organisational Commitment

Leadership Commitment to the Hospital Violence Reduction Project Sometimes in the hospitals we visit, nursing staff ...

 Read More