Vistelar

January 10, 2018

A critical concept of we are to realise compassionate care…
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Adopted Omission – Supervisors, you just can’t go 10-8.

Sorry for the use of old police 10 Codes but sometimes they are the most descriptive. Going 10-8 refers to going back into service when the call for service is competed or your service is no longer needed.

Adopted Omission refers to a supervisor not taking appropriate action at the scene and is explained this way: As a supervisor if you allow anything inappropriate to be said or done in your presence and do not make a correction, you have adopted this standard. In fact, you become more guilty that the person who is acting.”

This quote was shared with us by Mike Paschke who retired as a captain from the Wisconsin Department of Corrections. It is as relevant now as when it was first shared 30 years ago. While all of us are required to be our brother’s or sister’s keeper to some degree, supervisors have a special duty to make sure that things are handle well and when they are not to intervene as necessary.

Please notice the use of the words “anything”, “said or done”, and “more guilty.” Supervisors, you are responsible for making sure that departmental policy, training, and general orders are carried out in your workplace. For those of you not involved in police, corrections, military, or security, you are not off the hook. Notice the word, “in your presence”. This concept applies to all supervisors – no matter what profession your represent. Do your job. Keep you, your staff, and your agency safe.

Want to do more to keep yourself, your staff, and/or your agency safe? Check out our Online Courses that address how to:
-Provide better customer service
-Predict, prevent and mitigate conflict
-Avert verbal and physical attacks
-De-escalate conflict
-Control crisis and aggression
-Handle physical violence
Click here to view and learn more: http://vistelar.com/online-courses/
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Gerard O'Dea is the Director of Training for Dynamis. Training Advisor, Speaker, Author and Expert Witness on Personal Safety, Conflict Management and Physical Interventions, he is the European Advisor for Vistelar Conflict Management, a global programme focussing on the spectrum of human conflict.

Gerard O'Dea

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