12 Practical Ways Teams can Reduce Conflict

Learn How Great Teams Reduce Conflict in their Services This post is about conflict management | personal safety | dynamis training. ​ Conflict Management | Personal Safety | Dynamis Training: Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe […]

Conflict Training to reduce complaints

Chief Tom Poellot of the Cudahy Police Department in Wisconsin shares how conflict management training transformed outcomes for his officers, dispatch staff, and community — reducing complaints, improving satisfaction, and strengthening emotional safety. How Conflict Management Training Reduced Complaints and Improved Officer Safety “Hi, my name is Tom Poellot. I’m the Chief of Police in […]

Conflict Management in Edinburgh -based Community Charity

Conflict Management in Edinburgh — A Fresh Approach This post is about conflict management | personal safety | dynamis training. We have been providing conflict management training in Edinburgh for a national provider of homelessness outreach and support services. Our work helps their staff manage the sometimes difficult, distressed, or dangerous behaviour they encounter when […]

Care Home Safe Holding: Preventing Stress-Related Behaviours in Care of Older People

Preventing Stress-Related Behaviours in Care of Older People The best vantage point for understanding behaviour is from the internal reference frame of the individual himself.— Rogers (1951) When caring for a person with dementia who is having difficulty communicating, staff are encouraged to remember that residents will pick up on negative body language such as […]