INSIGHTS
Insights, articles, and expert content to help your team embed knowledge, apply skills, and drive real-world results.
- Conflict Management, De-escalation, Personal Safety
Stop Teaching Awareness Like It’s Enough
Latest Insights on Effective Training
Explore our newest piece on improving training transfer and achieving long-term behavioural change, grounded in science, and written for professionals who need their teams to perform under pressure.
What Council Staff Actually Want From De-escalation Training (And What One Council Told Us)
NHS Advanced De-escalation Masterclass (ADM) — what it is, and what staff said afterwards
Chaos, Control then Resolution: Lessons from Three Days of Functional Skills for PPST and PMVA Trainers
Managing conflict and violence risk in retail: protecting staff where the risk really lives
Hospital violence management: reducing risk before the incident becomes a security problem
Conflict training for GP surgeries and pharmacies: supporting the people at the counter
Train-the-trainer programmes: building internal trainers who can actually change practice
Scenario-based training: helping people practise the work before the work becomes difficult
Training Insights in Action
Get quick insights, expert breakdowns, and real-world applications — all designed to help you make informed training decisions and improve outcomes in your organisation.
How to Design Training That Transfers
Watch how small design tweaks can significantly improve retention, engagement, and application in
How to Design Training That Transfers
Watch how small design tweaks can significantly improve retention, engagement, and application in
How to Design Training That Transfers
Watch how small design tweaks can significantly improve retention, engagement, and application in
Guides
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