What happens when one person is alone with someone dangerous: home visits, live-in care, night shifts, hostel work and lone security.

Each entry is built from the record of what happened: the inquest, the prosecution, the regulator’s notice or the employer’s own investigation. Every page says why the person was working alone, what the employer’s system did or did not do, and where the evidence stops.

If a case involved a crime in someone’s home rather than a lone worker at work, it is not on this shelf.

94 case entries and 0 publications.

A housing officer spat at in the street months after an eviction

A man evicted in 2024 recognised the officer who handled it during a chance walk with councillors, followed him, and spat in his face.

Housing · 2020s

Refused emergency housing, then a threat to burn the office down

A man refused emergency accommodation threatened to set fire to the housing officer handling his case and to the office where that officer worked.

Housing · 2020s

Caretaker stabbed in the back after confronting a resident over stolen food

A caretaker at a shared house checked the CCTV himself, then went alone to challenge the resident it caught. The man left, came back, and stabbed him.

Housing · 2020s

Housing officer savaged by two dogs at the garden gate

A housing officer on a routine visit saw two dogs, felt something was wrong and started to leave. Both dogs attacked before he reached the gate.

Housing · 2020s

Two dogs mauled a housing officer, then the owner’s partner

The same two Staffordshire bull terriers attacked a man who had come to speak to their owner, then her partner five months later. No sentence appears in the…

Housing · 2020s

A housing officer was shown a gun at a lock change

She went to change the locks with a locksmith for company. The tenant came out in body armour, then pointed a gun at her.

Housing · 2020s

Battered in a tenement close while putting up a notice

Thirty years of service, a recycling notice, and a tenant with a six-year grievance. He went into the close alone.

Housing · 2020s

Followed to her car by a man who wanted his keys

A housing officer was followed to her car and threatened with a bike chain. Her employer went to the civil court, not the police.

Housing · 2020s

Pushed down the stairs during a council inspection

A landlord who had agreed to a house inspection took one of the two officers from behind and heaved him down the stairs.

Housing · 2010s

Stabbed at the front desk by a tenant who had waited to be seen

A housing association's reception desk was open to the public and staffed by one person. Her attacker was a former tenant with a grievance, and had spoken of…

Housing · 2020s

Mauled by a dog on a tenancy visit

A housing officer went to a tenancy visit with a colleague. Neither of them knew the dog had attacked someone four months earlier, and the way out was…

Housing · 2010s

Shot on an eviction, with a colleague beside her

A housing income officer and a court bailiff were shot as they tried to evict a tenant in Brixton. Two staff attended, and two staff were hit.

Housing · 2010s

Thirty stitches after a tenant opened the door wide

A housing officer was bitten in the face on a doorstep she had stood on many times before. The dog got out because the tenant knew her.

Housing · 2000s

Stabbed in the neck on a housing eviction

He had told police station staff he would defend his home with boiling water and knives. Six people still went to the door.

Housing · 2000s

Estate agent taken at knifepoint from a viewing

An estate agent showing an empty house to a man who had booked an appointment was abducted and held for eight days. Her office knew where she should…

Housing · 1990s

Book in a 1-2-1 Meeting

Find Your Solution

What do you need? Use our simple tool to find the most relevant training and support options for your role, sector and challenges.