Conflict Training to reduce complaints

Chief Tom Poellot of the Cudahy Police Department in Wisconsin shares how conflict management training transformed outcomes for his officers, dispatch staff, and community — reducing complaints, improving satisfaction, and strengthening emotional safety. How Conflict Management Training Reduced Complaints and Improved Officer Safety “Hi, my name is Tom Poellot. I’m the Chief of Police in […]
Training for Restraint:: Things to avoid doing #3

This post is about conflict management | personal safety | dynamis training. The image accompanying this post was apparently taken in 1907 of the City of London Police learning or demonstrating restraint techniques. They are clearly wearing jackets which suggest that there may have been input from some Japanese martial arts into the restraint techniques […]
Restraint Training: Control Phase and Restraint Phase Differences

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Restraint Training: Floor-Based Restraint Controversy

This post is about conflict management | personal safety | dynamis training. In a call to ban prone restraint, a leading mental health charity has suggested that the use of prone restraint is degrading, humiliating and has no place in a civilised modern healthcare system. The charity also linked prone restraint to numerous deaths which […]
Nightclub death linked to Neck Restraint

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Punch Drunk Restraint Training Design

What Stimulus Are You Preparing Your Staff to Respond To? One of the key questions we ask our colleagues in the field of training, as we visit with them to share our approach, is: “What stimulus are you preparing your staff to respond to?” The question is somewhat oblique, but it focuses on the heart […]
Peace Story: Upholding the Social Contract
Listen to this incredible story from Joel Lashley about the importance of the social contract in creating standards for behaviour. If Social Contracts can be set early we will have much better end results. Watch Joel’s full story here: The Social Contract in Action Interested in Becoming a VDI Instructor? 📢 Announcement: The first-ever VDI […]
Retail Security Risks and Training in Personal Safety

I read with interest this appalling — but familiar — story about a female security guard being stabbed with a syringe in a Sainsbury’s in Kent. The security guard confronted a drug-taking subject as he attempted to steal a bottle of whiskey from the supermarket shelves and make off with it outside the store. The […]
Restraint Training: The Biggest Mistake in Control Tactics

Coach Tony Torres says that the biggest problem in Control Tactics is that people try to exert control too soon in the confrontation timeline. The biggest problem in Control Tactics is that people try to exert control too soon in the confrontation timeline. The Three Phases of Any Confrontation In our 9 Attitudes methodology from […]
Restraint Training: Complex Motor Skills in Control scenarios are just a Pain!

During our 2015 Advanced Control Tactics instructor-level training certification, Coach Tony Torres explained some of his experience and functional, pragmatic ideas about why pain-compliance holds should not be used during the “Control” phase of an incident. We define the “Control Phase” as the early-stage and often rapidly-unfolding physical interaction between subject and intervening staff. It […]