Conflict Training to reduce complaints

Chief Tom Poellot of the Cudahy Police Department in Wisconsin describes how conflict management training reduced citizen complaints and improved satisfaction. He also covers its use in the dispatch centre.
Training for Restraint:: Things to avoid doing #3

A 1907 photograph of City of London Police restraint shows two officers working together, which the post welcomes, alongside a technique that compresses the airway and raises the risk of positional asphyxia.
Restraint Training: Control Phase and Restraint Phase Differences

Evidence given at the Sean Rigg inquiry separated the control phase of an incident, unstructured, frenetic and dangerous, from the restraint phase. The post explains why chasing the hold too early raises risk.
Restraint Training: Floor-Based Restraint Controversy

A mental health charity called for prone restraint to be banned. The post argues restraint is a tool, like a wrench, judged by how it is used, and cites ACPO’s view on floor outcomes.
Nightclub death linked to Neck Restraint

Julian Webster collapsed after a doorman held him in a chin-lock outside a Manchester bar in 2009. Pathologists told the inquest that heart disease and the effects of restraint combined.
Punch Drunk Restraint Training Design

Mark Dawes asked 356 NHS nurses how they had been assaulted and found front-on punches and slaps dominated. The post argues breakaway courses should train for that, using stimulus identification to cut reaction time.
Peace Story: Upholding the Social Contract
A short post sharing Joel Lashley’s story about the social contract setting standards for behaviour, noting that contracts set early give better results, with links to the full talk and a VDI instructor course.
Retail Security Risks and Training in Personal Safety

A security guard was stabbed with a syringe in a Kent supermarket. The post sets out the risks retail staff face, from drug-related violence to knife carrying, and argues for better training needs analysis.
Restraint Training: The Biggest Mistake in Control Tactics

Tony Torres argues that the biggest mistake in control tactics is trying to take control too early. Confrontations move through Survival, Reversal and Engagement, with control coming last.
Restraint Training: Complex Motor Skills in Control scenarios are just a Pain!

A short video post explaining why pain-compliance holds are a poor choice during the fast and chaotic Control phase, and why restricting mobility works better before staff move into the organised Restraint phase.