NHS Trainers Shocked by gains from Scenario Approach

Our Director of Training, Gerard O’Dea, and Professor Chris Cushion worked with a number of experienced conflict and physical intervention trainers from NHS boards around Scotland to introduce them to the SCENA Scenario-Driven Training Approach in early March 2022. The team – already competently teaching a variety of approaches to tactics including Maybo, GSA, Functional […]
Restraint Reduction Outcomes

Restraint Reduction OutcomesThe new trainer team for this service began rolling out their own programme (a four-day, full-spectrum course for their LD/MH setting) to their staff in October. By December, they had seen dramatic restraint reduction outcomes in key indicators such as time-in-restraint, floor-based-restraints and number-of-restraints for their high-frequency service users. “The amount of […]
Breakaway training in care

Breakaway training in care – an example of positive outcomes At one point early in the training programme it becomes important to look at physical self-protection training, especially if the service data shows that some service users, when distressed, target staff with violence by grabbing, hitting or throwing objects at them. In the past, the […]
Becoming an effective PMVA Trainer

Probably the most important decision a company makes when it wants to change the culture of their workplace is this: Which personalities will lead the training effort? In this case, the organisation chose three of their most senior carers, who had all been in the service for long enough to know the common flashpoints, […]
social contract in restraint reduction

The Social Contract in Restraint Reduction What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a social contract is broken, and the consequences could slide on a scale from ‘nothing’ to ‘serious’ – how many people would take the chance to break the contract? […]
Training needs analysis for restraint reduction

This is an excerpt from our 18-page Case-Study about how we achieved significant Restraint Reduction outcomes with this training programme. To read the case study and learn about the project, please visit our Restraint Reduction page. continued… In line with our accredited quality assurance process with the Institute for Conflict Management, and with the cooperation of […]
A new Train the Trainer Approach our clients love, called SCENA

SCENA is a scenario-driven train-the-trainer approach, which is based on evidence and research about learning. It gives trainers a format for delivering conflict and physical interventions training which is effective, engaging and efficient.
A Tour of our Online Training system for Conflict Management and Physical Interventions
A TOUR OF OUR ONLINE TRAINING FOR RESOURCE-CONSCIOUS ORGANISATIONS KNOWLEDGE COMPONENTS DELIVERED BY ONLINE LEARNING… Twilight sessions can reduce the need to allocate large amounts of time and budget to Conflict De-Escalation and Physical Intervention training. Our unique online learning option allows you to have your staff complete our Online Conflict De-Escalation and Physical Intervention […]
Safeguarding Employees After Incidents
Safeguarding Employees After Incidents How Proper Post-Incident Processes can Protect your People David Blocksidge, Expert on Witness Error and Trauma: “What we’ve tried to do is incorporate what we’ve learned – and what’s known – from critical-incident training and post-incident training, with regards to how an affected individual may have reacted during the event, what […]
How to practice conflict management skills
How to practice conflict management skills How to practice conflict management skills? – we are often asked by our learners how they can get better at managing conflict. Gary Klugiewicz: “Within the Vistelar Conflict Management program, we practice what we call emotionally safe, performance driven instruction. And people say, “What is that all about?” Well, […]