Conflict Resolution across Cultures
This post is about conflict management, personal safety, and Dynamis training. Conflict Resolution across Cultures can be tricky. In our experience delivering conflict management courses in the UAE, Qatar and other GCC countries, we address issues of Conflict Resolution across Cultures. For example, the Arab communication style is known for containing exaggeration (through a fear […]
Healthcare Communication and Language Types in Conflict Resolution
This post is about conflict management, personal safety, and Dynamis training. As vehicles for our training content in Healthcare Communication for one Emergency Department team, I developed a set of common target scenarios from the information I gathered in talking with the management, the learning development team, and the staff themselves. We worked through these […]
Empathy in Conflict Resolution : The Paradox for NHS Teams
This post is about conflict management, personal safety, and Dynamis training. Empathy in Conflict Resolution is so important that we wanted healthcare teams to have an opportunity to explore their relationship with empathic listening and communication. One of the issues we know about in the emergency department is that, in order to operate functionally and […]
Compassionate Connection: a key ingredient for NHS Conflict Resolution
This post is about conflict management, personal safety, and Dynamis training. How can we create the Compassionate Connection if we cannot shake off the stresses of what has come before, as we walk towards what is to come next? 📊 Research note: We can improve systems, improve the registration process, better explain tests and procedures, […]
Emergency Department Conflict Resolution
This post is about conflict management, personal safety, and Dynamis training. Emergency Department Conflict Resolution is one of our most treasured and favourite courses to teach. Let’s discuss some key issues about how patients come into conflict, and how caregivers, nurses and doctors can prevent or manage conflict in the A&E or ED setting. The […]
Managing aggressive patients in the UAE
This post is about conflict management | personal safety | dynamis training. Dynamis Director of Training Gerard O’Dea recently undertook our first post-lockdowns trip to the UAE in order to facilitate workshops and training for our hospital and school clients there. It was so good to be back with our colleagues and customer Here he […]
Aggression Management for Healthcare in UAE
Aggression Management for Healthcare in UAE This post is about conflict management | personal safety | dynamis training. Our Director of Training is just finishing a visit to the UAE, where Dynamis continues to grow our Conflict, Aggression and Violence Management training practice for healthcare clients in Dubai, Abu Dhabi, and further afield — including […]
More than 15 Schools in UAE introduced to Dynamis Positive Handling
This post is about conflict management | personal safety | dynamis training. Gerard just returned from an extended trip to the UAE where Dynamis trained approximately 150 staff in both Abu Dhabi and Dubai institutions in our approach to Positive Handling — tailored specifically to the UAE environment, drawing on our almost 10-year training history […]