We do Fire Drills, not Fire Talks, for performance outside the classroom

Healthcare Myth 2: If I Say Something It Will Make Things Worse 2

Emotionally safe performance driven instruction is a key component of Vistelar’s training methodology. What does that mean? First, we want our training to be emotionally safe, where students can feel safe in making mistakes and learning. Then, it has to be performance driven so that students know how to perform something, rather than just understanding […]

Punch Drunk Restraint Training Design

Personal Safety Trainer 36

One of the key questions we have asked our colleagues in the field of training, as we have visited with them to share our approach is:    “What stimulus are you preparing your staff to respond to?”  The question is somewhat oblique, but it focusses on the heart of the matter – what do we […]

Conflict Resolution Listening Skills

Conflict Resolution Listening Skills

Conflict Resolution Listening Skills Getting to the Heart of the Problem   Conflict Resolution Listening Skills are the means by which we gather the information we need to de-escalate a distressed person, through understanding their needs and what is driving them. Hi, it’s Gerard O’Dea here and today we’re looking at communicating under pressure. It’s […]

Peace Story: Upholding the Social Contract

Listen to this incredible story from Joel Lashley about the importance of the social contract in creating standards for behaviour.   If Social Contracts can be set early we will have much better end results. INTERESTED IN BECOMING A VDI INSTRUCTOR? You will have your chance at the first-ever VDI Instructor Certification in the UK to […]

Personal Safety Tips for Lone Workers (or anyone)

Personal Safety Tips for Anyone: Our clients sometimes ask our Dynamis Team to deliver  training on general personal safety for Lone Workers or in our specialised and highly developed future-facing Violence Prevention clinics for Survivors of Abuse. Here are 12 of our key personal safety tips, taken from and which form part of our Self-Protection Trainer Certification manual.  […]

Healthcare Myth 2: If I Say Something It Will Make Things Worse

Healthcare Myth 2: If I Say Something It Will Make Things Worse 2

Silence always carries an uspoken message. When faced with disrespectful or threatening language, the silence of onlookers is loaded with meaning. Usually, their silence means they are afraid or unsure of what to do. Yet silence is usually how we answer anti-social and even threatening behavior in the public setting. INTERESTED IN BECOMING A VDI […]

Conflict Resolution Greetings and Initial Contacts

Conflict Resolution Greetings and Initial Contacts

Conflict Resolution Greetings Starting the Interaction with Non-Escalation Conflict Resolution Greetings are how we achieve non-escalation by shaping the initial contact with the other person carefully and sensitively. Hi, it’s Gerard O’Dea here, and I’m continuing today with our series about communicating under pressure. Today we’re talking about the universal greeting, which is concept number […]

Healthcare Myth 1: Killing them with Kindness

Healthcare Myth 1:  Killing them with Kindness

Here is Vistelar Consultant Joel Lashley talking about some myths in healthcare, and in particular the belief that we need to present kindness at all times or minimise our recognition of intimidating or disrespectful behaviour in our healthcare facilities. INTERESTED IN BECOMING A VDI INSTRUCTOR? You will have your chance at the first-ever VDI Instructor Certification […]

Reacting more quickly: Stimulus Identification in Breakaway Training

Stimulus Identification is a huge part of being able to respond to it One of the most important factors which influences Reaction Time (RT) and decision-making is the number of possible stimuli the performer must choose from at any given time – each of which may need a distinct response action to be programmed.   […]

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