NHS Trust project: what changed when the team trained for the ‘first minute’
This post is about conflict management | personal safety | dynamis training. The referral to a London trust wasn’t about “delivering training” in the abstract. It was about a real ward with real risk, and a team carrying the weight of that risk every shift. A specialist rehabilitation unit sits in that difficult middle ground: […]
Restaurant Conflict: Training for restaurant staff in facing anti-social behaviour
Restaurants are venues for conflict – ask any staff This post is about conflict management | personal safety | dynamis training. Anti-social behaviour and restaurant conflict is a major problem in many public places in the UK. It can take many forms, from minor disturbances to serious restaurant conflict incidents that cause harm to staff […]
Reducing Hospital Violence through Training
This post is about conflict management | personal safety | dynamis training. Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” “Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity. Oversaw eight hospitals and a number […]
What are key Values for Restraint Reduction?
Content area
Hospital Violence Reduction – Violent Drug-Seekers
“the word on the street is that Emergency Departments keep a lot of drugs. Drug seekers know this. They also know that it is easy to walk into an open-access Emergency Department and demand drugs, even if it takes the use of violence to get what they want.” Violence in the Emergency Department, Patricia B. […]
Hospital Violence Reduction – Legislative Landscape
There is a trend in many countries to bring into play specific legislation which seeks to protect public services workers from crimes of violence and aggression committed against them. Often this legislation places higher sentencing tariffs for crimes of assault against emergency services workers. While undoubtedly a control measure which primarily seeks to deter acts […]
Hospital Violence Reduction – Organisational Commitment
Leadership Commitment to the Hospital Violence Reduction Project Sometimes in the hospitals we visit, nursing staff do not feel that they have the full support of the organisation in managing incidents of violence or aggression in their work — even though there is an active Hospital Violence Reduction Project in play. This is underlined by […]