Something to think about: if you are coughed or spat on during Covid-19.

by | Monday, May 18, 2020 | Conflict Management, Emergency Services, Hospital Security and Conflict, Lone Worker Personal Safety, officer safety, Personal Safety, Vistelar Conflict Management

From what I know of talking with learners on our Conflict Management courses for years, I am quite sure that many people would rather be punched in the head than spat in the face. I think that during the current crisis, we could add being intentionally coughed-at into...

Healthcare Security Officers Conflict and Interventions training with Dynamis

by | Tuesday, February 18, 2020 | Conflict Management, Emergency Services, Hospital Security and Conflict, officer safety, Personal Safety, PMVA Training, Vistelar Conflict Management

Sector-Leading Conflict Training for Healthcare Security Officers We offer a verbal de-escalation and protective physical interventions programme for Healthcare Security Officers (HCSO) which provides: a fundamental legal underpinning knowledge of the principles for...

Dignity and Respect for Reducing Hospital Violence

by | Monday, September 16, 2019 | ambulance, Conflict Management, Conflict Resolution, crisis intervention, gateway behaviours, Hospital Security and Conflict, non-escalation, social contracts, Verbal Defense and Influence

Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that...
Conflict Management Trainer Course – December 2019

Conflict Management Trainer Course – December 2019

by | Wednesday, September 4, 2019 | Conflict Management, Conflict Resolution, crisis intervention, Hospital Security and Conflict, mental health, Personal Safety, PMVA Training, Verbal Defense and Influence

Conflict Management Trainer Course We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for...

Healthcare Myth: Violence is Part of the Job

by | Monday, August 12, 2019 | Conflict Management, Dementia Care, Elderly Mentally Infirm EMI, Emergency Services, Hospital Security and Conflict, learning disabilities, mental health unit, Psychiatric, Verbal Defense and Influence

Violence is part of the job? Joel Lashley from Vistelar Another myth that gets us in so much trouble is the myth that violence is part of the job in health care. From a certain point of view, that’s absolutely true. I mean, health care providers are five to...