by dynamistraining | Wednesday, September 18, 2019 | Conflict Management, Conflict Resolution, non-escalation, redirections, Verbal Defense and Influence
https://vimeo.com/359546575/041e520e35 Confidence that our people are doing the right thing during conflict management. “My name is Jason Campbell. I’m a senior security leader with NiSource, a utility company that spreads across the Eastern seaboard. My...
by dynamistraining | Monday, September 16, 2019 | ambulance, Conflict Management, Conflict Resolution, crisis intervention, gateway behaviours, Hospital Security and Conflict, non-escalation, social contracts, Verbal Defense and Influence
Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that...
by dynamistraining | Friday, September 13, 2019 | Conflict Management, Conflict Resolution, gateway behaviours, non-escalation, Personal Safety, social contracts, universal greeting, Verbal Defense and Influence
https://vimeo.com/359546233/0c940388e6Video can’t be loaded because JavaScript is disabled: (https://vimeo.com/359546233/0c940388e6) Conflict Management Training for Public-Facing Staff “My name is Fran Musci. I’m manager of training and safety at...
by dynamistraining | Friday, August 2, 2019 | Conflict Management, Conflict Resolution, non-escalation, Verbal Defense and Influence
The Best Way to Start an Interaction Hello. My name is Katie Dill, and I’m a trainer with Vistelar. I have also had many careers during my lifetime. One, college athletics. Another one, I’ve worked in treatment facilities, and I’ve worked with...
by dynamistraining | Monday, July 15, 2019 | Care Home Risks, Dementia Care, Elderly Mentally Infirm EMI, non-escalation, safe holding, Verbal Defense and Influence
Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be...
by dynamistraining | Monday, January 28, 2019 | Care Home Risks, Client Feedback, Dementia Care, Elderly Mentally Infirm EMI, non-escalation
How to Stay Safe and Keep your Clients Safe when working with Distressed Behaviours Our client for this ongoing training Safe Caring support package is a mid-sized care provider based in the south of England. The organisation has multiple sites and supports...
