12 Practical Ways Teams can Reduce Conflict
Learn How Great Teams Reduce Conflict in their Services Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your […]
Utilities and Services – confidence that our people are doing the right thing during conflict management
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Reducing Hospital Violence through Training
Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” “Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity. Oversaw eight hospitals and a number of other medical facilities. I selected Vistelar conflict management training actually when […]
What are key Values for Restraint Reduction?
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Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises
Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or distressed because of the effects of dementia. This is one of the […]
Feedback on Distressed Behaviour In Dementia Care
How to Stay Safe and Keep your Clients Safe when working with Distressed Behaviours Our client for this ongoing training Safe Caring support package is a mid-sized care provider based in the south of England. The organisation has multiple sites and supports individuals facing the challenges of living with dementia day-to-day, offering reassurance, support and […]
Creative approaches to understanding behaviour in Dementia Care
Creative approaches to understanding behaviour in Dementia Care We often show this clip in our dementia-related challenging behaviour courses in care settings. Most recently Gerard worked with a team of escort staff who are sometimes tasked with transporting elderly people with dementia and perhaps challenging behaviour from one place to another. It can be really […]
One Voice – Behaviour Management Tip for Schools
This are the goals of our Behaviour Management course for schools: We train a group of your staff to practice the attitudes and necessary verbalisation skills required to create an environment of collaborative behaviour management which is safe and secure and promotes good learning habits. It is a method of dealing with the relationships between people […]
Patient Satisfaction: Conflict Resolution training for the NHS teaches this largely unknown concept!
Patient Satisfaction: On our conflict resolution training NHS staff are introduced to one key thing about what it takes to make a patient into a passionate advocate of that healthcare service: spontaneity. So whether the staff member is trying to calm a distressed person in the I.C.U., or to simply initiate a positive interaction with […]
Peace Story: Upholding the Social Contract
Listen to this incredible story from Joel Lashley about the importance of the social contract in creating standards for behaviour. If Social Contracts can be set early we will have much better end results. INTERESTED IN BECOMING A VDI INSTRUCTOR? You will have your chance at the first-ever VDI Instructor Certification in the UK to […]