Chaos, Control then Resolution: Lessons from Three Days of Functional Skills for PPST and PMVA Trainers

Three days of Functional Edge System CPD in Penrith brought trainers from policing, healthcare, care, security and schools together to practise the messy middle of a confrontation rather than the clean start and finish.
Spitting attacks: advice about your response

Spitting or deliberate coughing is treated as assault, and the post asks whether you or a colleague would keep composure. It covers the Ethical Intervention Principle and a pre-planned team response.
Protection from coughing and spitting assaults

The post treats intentional coughing and spitting as assault, citing a rail worker who died after being spat at, and covers PPE, proxemics, warning signs and what staff can do.
Conflict Training to reduce complaints

Chief Tom Poellot of the Cudahy Police Department in Wisconsin describes how conflict management training reduced citizen complaints and improved satisfaction. He also covers its use in the dispatch centre.
What is Trauma Informed Care?
Gary Klugiewicz explains trauma-informed care as understanding how much trauma the person in front of you has lived through, and how your own history shapes your response. Police, paramedics and nurses carry it too.
Crisis Intervention in Policing

A conversation with police trainer Gary Klugiewicz about the confidence gap in crisis intervention. His argument is that confidence follows competence, built by practising and being shown how, because officers have seconds to decide.