How to be unbiased when approaching a patient
How to be unbiased when approaching a patient This post is about conflict management | personal safety | dynamis training. When considering how to really make changes in a hospital or healthcare service through a prevention and management of violence and aggression (PMVA) training programme, there should be a focus on the concept of “Showtime” […]
Ambulance Staff Personal Safety: a cautionary tale
This post is about conflict management | personal safety | dynamis training. Several years ago I was fortunate to be asked to present at a national conference for trainers in the prevention and management of violence and aggression. While I was there, I had the great privilege to hear this talk by “the most violently […]
Conflict Management in Edinburgh -based Community Charity
Conflict Management in Edinburgh — A Fresh Approach This post is about conflict management | personal safety | dynamis training. We have been providing conflict management training in Edinburgh for a national provider of homelessness outreach and support services. Our work helps their staff manage the sometimes difficult, distressed, or dangerous behaviour they encounter when […]
Safe Holding Training – Manage Distress – Scotland
The Challenge of Distressed Behaviour in Care This post is about conflict management | personal safety | dynamis training. Gerard O’Dea, our Director of Training, was recently asked to provide an opinion on how care homes in Scotland can deal with the issues of distressed, difficult, or dangerous behaviours when caring for older people in […]
Lone Social Worker Abducted and Abused
This post is about conflict management | personal safety | dynamis training. Three teenagers who abducted and attacked a trainee social worker on a home visit have been jailed for a total of five years. The case raises urgent questions about whether lone worker safety training is keeping pace with the risks faced by frontline […]
Restraint Training: Floor-Based Restraint Controversy
This post is about conflict management | personal safety | dynamis training. In a call to ban prone restraint, a leading mental health charity has suggested that the use of prone restraint is degrading, humiliating and has no place in a civilised modern healthcare system. The charity also linked prone restraint to numerous deaths which […]
Conflict Resolution: Review and Report
Conflict Management | Personal Safety | Dynamis Training: Why Closure Matters in Conflict Resolution This post is about conflict management | personal safety | dynamis training. Every conflict interaction — whether it’s a difficult conversation with a service user, a heated exchange with a colleague, or a physical intervention — has an ending. How that […]
Near Misses and Violence Risk Management in Restraint Training
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Conflict Resolution: Bystander Mobilisation
Conflict Management | Personal Safety | Dynamis Training: Defeating the Apathy of the Group This post is about conflict management | personal safety | dynamis training. When conflict erupts, most people freeze. They become passive observers — victims of inertia and the well-documented “bystander effect.” But what if you could energise those on the periphery […]
Protect Staff from Spitting: Worker almost blinded and Care Service fined £110,000
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