Training Lone Workers: Who should go on the visit?
Training Lone Workers: Who Should Go on the Visit? This post is about conflict management | personal safety | dynamis training. Training lone workers sometimes means making sure they carefully decide whether a visit should go ahead — and how many people should attend. Sometimes, client history means no visit at all. In a rough-cut […]
The potential for actual management of aggression
The Potential for Actual Management of Aggression This post is about conflict management | personal safety | dynamis training. Twice in this article from the Herald newspaper, members of staff at a facility in Ireland mention the specific training system they are trained in — presumably for their own personal safety, for the control of […]
Personal Safety for Lone Workers
This post is about conflict management | personal safety | dynamis training. Should organisations prioritise personal safety for lone workers? Employers have a legal duty under the Health and Safety at Work Act 1974 to ensure, so far as is reasonably practicable, the health, safety and welfare at work of their employees. This act of […]
Housing Officer Safety and Lone Working: Trust your intuition to Stay Safe
Housing Officer Safety and Lone Working: Trust Your Instincts This post is about conflict management | personal safety | dynamis training. Gavin DeBecker, in his seminal work on personal safety The Gift of Fear, offers us a crucial and often overlooked perspective on taking control of our safety. His key point, illustrated again and again […]
Lone Working Staff Safety through Supervision and Monitoring
This post is about conflict management | personal safety | dynamis training. Director of Training and Lone Working Staff Safety expert Gerard O’Dea discusses a key story about the tragic loss of a lone worker in the area of social care and home care. The issues of lone worker supervision, diary management, and monitoring of […]
Community team safety and Doorstep Decisions
Doorstep Decisions for Community Team Safety This post is about conflict management | personal safety | dynamis training. Community team safety often hinges on difficult decisions made on the doorstep. When approaching the front door of a previously violent client’s house, knowing their background, history and recent state, what threshold of danger would you set […]
Personal Safety for Community Workers: Sharing Information
Past history of violent behaviour is the strongest predictor of future violence. This post is about conflict management | personal safety | dynamis training. I recall reading a news article in a sunday paper some time ago which described a reporter’s experiences while spending a weekend on the road with a London Ambulance Service (LAS) crew. […]
Keeping Lone Workers Safe: Information Sharing
This post is about conflict management | personal safety | dynamis training. In this rough-cut video clip from a recent Lone Worker Personal Safety Training programme, our Director of Training and Keeping Lone Workers Safe expert trainer Gerard O’Dea discusses one important case where a lone worker was seriously attacked by a person who had […]
Lone Worker Safety Training: Setting your awareness
Awareness in Lone Worker Safety Training This post is about conflict management | personal safety | dynamis training. Here is a list compiled by Ray Braithwaite in his book ‘Managing Aggression’ of Social Care Staff murdered in a 25-year period from 1984: 1984 Isabel Schwartz. SOCIAL WORKER. Bexley 1985 Norma Morris. SOCIAL WORKER. Haringey 1986 FrancisBetteridge.SOCIAL WORKER. […]
How to call for help as a lone worker
Great Lone Worker Safety Devices — Are They Compatible with the Human Operating System? This post is about conflict management | personal safety | dynamis training. Lone worker safety devices have proliferated in the past decade, but are they really useful in the most crucial of moments? The question isn’t whether the technology works — […]