Lone Worker Safety Training: Setting your awareness
Awareness in Lone Worker Safety Training Here is a list compiled by Ray Braithwaite in his book ‘Managing Aggression’ of Social Care Staff murdered in a 25-year period from 1984: 1984 Isabel Schwartz. SOCIAL WORKER. Bexley 1985 Norma Morris. SOCIAL WORKER. Haringey 1986 FrancisBetteridge.SOCIAL WORKER. Birmingham 1988 Audrey Johnson. SOCIAL WORKER. London 1992 KatieSullivan.VOLUNTARY WORKER. Kingston‐upon‐Thames 1993 […]
How to call for help as a lone worker
Great Lone Worker Safety Devices — Are They Compatible with the Human Operating System? Lone worker safety devices have proliferated in the past decade, but are they really useful in the most crucial of moments? The question isn’t whether the technology works — it’s whether a human being under extreme stress can actually operate it. […]
How to be unbiased when approaching a patient
How to be unbiased when approaching a patient When considering how to really make changes in a hospital or healthcare service through a prevention and management of violence and aggression (PMVA) training programme, there should be a focus on the concept of “Showtime” which is a way for how to be unbiased when approaching a […]
Ambulance Staff Personal Safety: a cautionary tale
Several years ago I was fortunate to be asked to present at a national conference for trainers in the prevention and management of violence and aggression. While I was there, I had the great privilege to hear this talk by “the most violently injured paramedic in the UK” at the time. The speaker was a […]
Conflict Management in Edinburgh -based Community Charity
Conflict Management in Edinburgh — A Fresh Approach We have been providing conflict management training in Edinburgh for a national provider of homelessness outreach and support services. Our work helps their staff manage the sometimes difficult, distressed, or dangerous behaviour they encounter when working with service users. The video below describes some of the conflict […]
Safe Holding Training – Manage Distress – Scotland
The Challenge of Distressed Behaviour in Care Gerard O’Dea, our Director of Training, was recently asked to provide an opinion on how care homes in Scotland can deal with the issues of distressed, difficult, or dangerous behaviours when caring for older people in their services — sometimes known as Safe Holding Training. In this long-format […]
Lone Social Worker Abducted and Abused
Three teenagers who abducted and attacked a trainee social worker on a home visit have been jailed for a total of five years. The case raises urgent questions about whether lone worker safety training is keeping pace with the risks faced by frontline staff. The Attack Holly Loudoun, 23, was forced to her knees and […]
Restraint Training: Floor-Based Restraint Controversy
In a call to ban prone restraint, a leading mental health charity has suggested that the use of prone restraint is degrading, humiliating and has no place in a civilised modern healthcare system. The charity also linked prone restraint to numerous deaths which have occurred proximal to restraint in a way that suggested it was […]
Conflict Resolution: Review and Report
Why Closure Matters in Conflict Resolution Every conflict interaction — whether it’s a difficult conversation with a service user, a heated exchange with a colleague, or a physical intervention — has an ending. How that ending is handled determines what happens next. In this short video, we explore the Review and Report phase of conflict […]
Near Misses and Violence Risk Management in Restraint Training
Content area