Protection from coughing and spitting assaults
Coughing and Spitting AssaultsHow to Protect Yourself From Intentional Coughing and Spitting As a company deeply involved in personal safety training, we watch carefully when new trends emerge in personal safety risk. Since early March 2020 it has become increasingly common to see stories in the news about encounters with people who intentionally use coughing […]
Conflict Training to reduce complaints

Conflict Management Training Enhances Officer Safety and Reduces Incidents and Complaints of Using Force “Hi, my name is Tom Poellot. I’m the Chief of Police in the Cudahy Police Department in Wisconsin. We chose Vistelar at the Cudahy Police Department because we wanted to give officers and all staff more tools to successfully resolve conflict, […]
Evidence based training approach: SCENA

Leveraging modern research into coaching and learning you can make the changes needed to get the very best results from training delivery in your Conflict, Personal Safety and Restraint programmes. Rigorous approaches by trainer/advisors in violence management are increasingly required, and this methodology can supercharge your courses, without changing the system of tactics you teach. Enhance the design and structure of your […]
Safeguarding Employees After Incidents
Safeguarding Employees After Incidents How Proper Post-Incident Processes can Protect your People David Blocksidge, Expert on Witness Error and Trauma: “What we’ve tried to do is incorporate what we’ve learned – and what’s known – from critical-incident training and post-incident training, with regards to how an affected individual may have reacted during the event, what […]
What is Trauma Informed Care?
What is Trauma Informed Care? My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is this concept called trauma informed care. If […]
Crisis Intervention in Policing

“The desire for officers to receive better training in dealing with members of the public with mental health issues was repeatedly mentioned” – from the 2018 published Home Office Police Front Line Review. Crisis Intervention in Policing remains an emotive and important topic. I spoke with veteran police trainer Gary Klugiewicz some time ago about how we […]
Is Officer Safety Training broken? If so, is there a way to fix it?

https://www.linkedin.com/pulse/officer-safety-training-broken-so-can-we-fix-gerard-o-dea/ THE WHAT-WE-TEACH PROBLEM Early in my career, I was escorted into a room at a national-level agency and shown a single, security-restricted copy of the ‘Self-Defence’ training programme which was being taught to at-risk staff. My sense of anticipation before opening that document caused my heart to race. You can only imagine my disappointment, […]