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Is Officer Safety Training broken? If so, is there a way to fix it?

Evidence-based training for managing conflict

Real-world conflict management training that delivers for staff, clients and the organisation

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What is at Stake?

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01

Staff

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Client

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Organisation

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We deliver efficient, engaging and effective training and solutions to keep everyone safe in your workplace.

Immediate Impact Training

Tailored training that targets your team’s real challenges – designed and delivered by experts. High-impact, fully customised training for frontline teams, managers or leaders – delivered live, and grounded in your day-to-day reality. We listen, design and deliver training that reflects the real challenges your people face.

Contunious Learning Journeys

Our continuous learning model reinforces training with digital content, coaching support, and peer-led refreshers—at the pace your people need. We get that time is tight. Our content is bite-sized, focused, and built to fit into a frontline day or leadership calendar.

Organization Support

A scalable, blended approach to improving safety, relationships and outcomes across your organisation. Our expert policy, data, evaluation and quality assurance services provide HR, safety and training leaders to create realistic, actionable pathways forward.

Leadership Development

Some challenges run deep. Our advisory and consulting engagements help you align strategy with behaviour—whether you need a quick intervention or a full culture transformation. We work with executives, HR, safety and training leaders to create realistic, actionable pathways forward.

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Popular Training Courses

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Transforming training and practice at national scale with evidence-based, culturally responsive solutions.

National Implementation Programmes

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When challenges require strategic clarity, not just skills training

Consulting Engagements

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A proven global framework for developing in-house trainers — tailored by sector, risk level, and learning journey.

Train The Trainer

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Essential safety and self-protection skills for high-risk community roles

Lone Working

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Evidence-based techniques for safe, respectful physical interventions in high-risk situations.

Physical Interventions

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Certified, trauma-informed training to prevent, reduce, and safely manage restrictive practices.

Restraint Reduction (RRN)

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The Customer Journey

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01

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Understand

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Address

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Enhance & Sustain

We Work in Many Sectors

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Policing

Social Care

Community Outreach Teams

Transport

Education

Retail

Enforcement & Security

Energy & Utilities

Local Government

Healthcare

The Impact in Numbers

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Guiding You Through

We listen, design and deliver training that reflects the real challenges your people face.

We understand that your staff are under pressure looking after vluernable and/or volatile people in your services and are sometimes getting injured or stressed and you are looking for ways to help them. We’ve helped many services (sector a, b, c)…

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What People Say About Us

Heidi delivered an excellent course at New Leaf Triangle, highly informative and practical. Her confident, common-sense approach provided important communication skills. It was a well-run day, enabling effective skill application crucial for my role as Session Leader.
New Leaf Triangle
Session Leader
“Matt’s training at G&P healthcare was very useful and engaging, enhancing my knowledge. He was approachable, explaining skills well for our scenarios. The course was instrumental in building my confidence in positive handling as a Carer.”
G&P healthcare
Carer
“Zeb’s training at Phoenix Care Group was fantastic, offering useful techniques and practices supported by helpful information. It was highly informative and relevant to my job role as a Senior Support Worker. I feel much more confident handling challenging situations.”
Phoenix Care Group
Senior Support Worker
“Keith’s training at Nottingham Trent University was highly effective and beneficial, imparting crucial knowledge for my Student Nurse role. The course was engaging, relevant, and concise, balancing physical practice and theory well. I found it exceptionally informative.”
Nottingham Trent University
Student Nurse
“Alex’s training at Spire health care Nottingham was exceptionally useful and well-delivered, significantly enhancing my conflict management understanding. It provided practical strategies and helpful information, making me much more confident in supporting patients in my role as a Ward Clerk.”
Spire health care Nottingham
Ward Clerk
“Alex provided excellent, well-structured, and engaging training at EPICUK Ltd. He communicated key points effectively, encouraging participation. The practical application of skills was highly beneficial, proving a valuable and informative session for our Director team.”
EPICUK Ltd.
Director

Recent Articles

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Report – Managing Behaviours of Concern and Workplace Risk in UK Schools

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Increasingly Complex Scenario Driven Training #conflictmanagement #deescalationtraining

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Report – Responding to Behaviours of Concern in Irish Schools

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Resource Download

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Guides

Download our Positive Handling starter guide for schools.

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