Retail Security Risks and Training in Personal Safety
I read with interest this appalling (but familiar) story about a female security guard being stabbed with a syringe in a Sainsbury’s in Kent. http://www.kentonline.co.uk/canterbury/news/security-guard-stabbed-in-sainsburys-59658/ It seems that the security guard confronted the drug-taking subject as he attempted to steal a bottle of whiskey from the supermarket shelves and make off with it outside the […]
What is great conflict management training?
__CONFIG_colors_palette__{“active_palette”:0,”config”:{“colors”:{“62516”:{“name”:”Main Accent”,”parent”:-1}},”gradients”:[]},”palettes”:[{“name”:”Default Palette”,”value”:{“colors”:{“62516”:{“val”:”rgb(244, 198, 53)”}},”gradients”:[]}}]}__CONFIG_colors_palette__ Call to Talk about Training Or get info by email now [tcb-script] (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id=”typef_orm_share”, b=”https://embed.typeform.com/”; if(!gi.call(d,id)){ js=ce.call(d,”script”); js.id=id; js.src=b+”embed.js”; q=gt.call(d,”script”)[0]; q.parentNode.insertBefore(js,q) } })() [/tcb-script] Self-Efficacy: Conflict Management is about more than just ‘Techniques’ When people learn that they can master tasks, they start to […]
Restraint Training: The Biggest Mistake in Control Tactics
Coach Tony Torres says that the biggest problem in Control Tactics is that people try to exert Control too soon in the confrontation timeline. In our 9 attitudes methodology from Functional Edge System, we understand that the key phases of any physical confrontation are: 1) Survival (staying conscious, upright and ‘with it’) 2) Reversal (slowing or stopping […]
Hospital Violence Reduction – Organisational Commitment
Leadership Commitment to the Hospital Violence Reduction Project Sometimes in the hospitals we visit, nursing staff do not feel that they have the full support of the organisation in managing incidents of violence or aggression in their work, even though there is an active Hospital Violence Reduction Project in play. This situation is underlined by situations seen on a […]
Restraint Training Programmes and Accreditation
While reviewing documentation in regards to training needs analysis recently, I came across an interesting piece of research carried out by the Health and Safety Executive and published in 2006. In it, the researchers sought to evaluate training in violence management in the UK and find good practice advice. The document emphasises in a very […]
Hospital Violence Reduction – Environment and Physical Design
According to the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), one element of performance by which a hospital’s environment of care is measured is that “the hospital controls access to and egress from security-sensitive areas, as determined by the hospital. Ambulatory and Ambulance entrances should be separate, with electronically operated locks, and glass should […]
Care Home Safe Holding: 72-year old woman died after assault by fellow resident
A 72-YEAR-OLD grandmother died 13 days after being attacked at a care home. Maureen Shone, 72, was found by staff on the floor of her bedroom in Trentham, Staffordshire after being brutally assaulted by a male patient. Staff found the attacker near Mrs Shone’s room covered in blood. A metal curtain pole had been used […]
Hospital Violence Reduction – Permission to Intervene
Hospital Violence Reduction Personal Factors In some environments, there is sometimes still a question about whether a security officer or a nurse who uses force in a situation could rely on the backing of his/her management, and/or the backing of the hospital, if they intervene with force in a situation and are then challenged legally. […]
Care Home Safe Holding: Woman (89) died while being escorted by staff in care home
http://www.leicestermercury.co.uk/Woman-89-died-fall/story-20221627-detail/story.html only one member of staff was helping Mrs Keogh on the morning of the accident when a risk assessment document said she needed two to help her wash, dress and move from one part of the home to another. An elderly care home resident died after crashing through a wooden handrail on a […]