Becoming an effective PMVA Trainer
This post is about conflict management | personal safety | dynamis training. Probably the most important decision a company makes when it wants to change the culture of their workplace is this: Which personalities will lead the training effort? In this case, the organisation chose three of their most senior carers, who had all […]
social contract in restraint reduction
This post is about conflict management, personal safety and Dynamis training. What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a social contract is broken, and the consequences could slide on a scale from ‘nothing’ to ‘serious’ — how many people would take […]
Training needs analysis for restraint reduction
This post is about conflict management, personal safety and Dynamis training. It is an excerpt from our 18-page case study about how we achieved significant restraint reduction outcomes with this training programme. To read the case study and learn about the project, please visit our Restraint Reduction page. In line with our accredited quality assurance […]
Restraint Reduction Trainer Development
This post is about conflict management, personal safety and Dynamis training. It is an excerpt from our 18-page case study about how we achieved significant restraint reduction outcomes with a Restraint Reduction Trainer Development programme. To read the full case study, please visit our Restraint Reduction page. The results of our recent Restraint Reduction Trainer […]
NHS Security Officers Training Course successful
This post is about conflict management, personal safety and Dynamis training. A physical intervention programme for NHS Security Officers Dynamis Training offers a physical intervention programme for NHS Security Officers (HCSO) which provides: A fundamental legal underpinning, knowledge of the principles for effective decision-making. Appropriate physical skills which are adaptable across the spectrum of subject […]
Positive Behaviour Trainer Course for Services caring for People with Learning Disabilities and Complex Needs
This post is about conflict management, personal safety and Dynamis training. Vulnerable clients and behaviours of concern The trainer programme for this learning disabilities service builds a process within which we can create a change of heart in your staff teams, so that they can keep everyone safe even as they encounter difficult, distressed or […]
12 Practical Ways Teams can Reduce Conflict
Learn How Great Teams Reduce Conflict in their Services This post is about conflict management | personal safety | dynamis training. Conflict Management | Personal Safety | Dynamis Training: Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe […]
Spitting attacks: advice about your response
This post is about conflict management | personal safety | dynamis training. Spitting attacks are gut-wrenching for most people, but would you lose your professional composure? From what I know of talking with learners on our Conflict Resolution courses for years, I am quite sure that many people would rather be punched in the head […]
Retail Worker Safety: Keeping your staff safe from abuse
Retail workers face significant risks of violence, verbal abuse, and anti-social behaviour. Research shows retailers are most concerned about violence against staff, theft by customers, verbal abuse, robbery, and anti-social behaviour — in that order. Our training equips your team with the skills to prevent, de-escalate, and safely manage these situations. “The biggest cause for […]
Conflict Management Training for Transport
Fran Musci, Manager of Training and Safety at the Milwaukee County Transport Team, shares how conflict management training transformed the way her operators handle daily challenges on buses, trams, and trains. A Transport Professional’s Perspective Fran’s journey into conflict management training began when a colleague heard about a local police department using Vistelar’s programme and […]