Becoming an effective PMVA Trainer

Probably the most important decision a company makes when it wants to change the culture of their workplace is this:   Which personalities will lead the training effort? In this case, the organisation chose three of their most senior carers, who had all been in the service for long enough to know the common flashpoints, […]

social contract in restraint reduction

The Social Contract in Restraint Reduction What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a social contract is broken, and the consequences could slide on a scale from ‘nothing’ to ‘serious’ – how many people would take the chance to break the contract? […]

Training needs analysis for restraint reduction

This is an excerpt from our 18-page Case-Study about how we achieved significant Restraint Reduction outcomes with this training programme.  To read the case study and learn about the project, please visit our Restraint Reduction page. continued… In line with our accredited quality assurance process with the Institute for Conflict Management, and with the cooperation of […]

Restraint Reduction Trainer Development

This is an excerpt from our 18-page Case-Study about how we achieved significant Restraint Reduction outcomes with a Restraint Reduction Trainer Development.  To read the case study and learn about the project, please visit our Restraint Reduction page. continued… The results of our recent Restraint Reduction Trainer Developmentproject with a small team of new trainers in […]

NHS Security Officers Training Course successful

Training

Dynamis Training offers a physical intervention programme for NHS Security Officers (HCSO) which provides: -a fundamental legal underpinning knowledge of the principles for effective decision-making -appropriate physical skills which are adaptable across the spectrum of subject categories which an officer can encounter -sufficient scenario-based practice and immersion which effectively builds the required skills for this […]

12 Practical Ways Teams can Reduce Conflict

Learn How Great Teams Reduce Conflict in their Services ​ Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your […]

Spitting attacks: advice about your response

Spitting attacks are gut-wrenching for most people, but would you lose your professional composure? From what I know of talking with learners on our Conflict Resolution courses for years, I am quite sure that many people would rather be punched in the head than spat in the face. During the COVID crisis, we added being […]

Retail Worker Safety: Keeping your staff safe from abuse

Retail Worker Safety

Retail Worker Safety – Research shows that retailers are most concerned about: Violence against staff Theft by customers Verbal Abuse against staff Robbery Anti-Social Behaviour  “The biggest cause for concern in the report’s findings is the prevalence of violence and abuse against retailers and store colleagues. People working in convenience stores are most vulnerable to […]

Conflict Management Training for Transport

Conflict Management Training for Transport   “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transport Team. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department, who was doing conflict management training locally, and she said, “You know, I […]

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