A five-day intensive train-the-trainer programme that certifies you to deliver Vistelar’s conflict management curriculum within your organisation.
What the course covers
This course covers important aspects of conflict management: non-escalation (conflict prevention), de-escalation and crisis intervention tactics — but not physical alternative tactics (control, stabilization, non-lethal/lethal weapons).
The training is focused on how to identify, manage and resolve conflict at the point of impact — the short period of time when a disagreement or insult can escalate to conflict and on to emotional and/or physical violence.
📊 The 6 Cs framework: Vistelar teaches across the entire spectrum of human conflict — Context, Contact, Conflict, Crisis, Combat, and Closure — easily integrated into your existing training and policies.
This will include advanced material from our Point-of-Impact Crisis Intervention programmes which will include additional material on responding to persons on the autism spectrum and other brain-based illnesses including dementia.
Certification and next steps
This five-day course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorized to teach this program within their organization.
“How to identify, manage and resolve conflict at the point of impact.”
More information: dynamis.training/vistelar
Booking details: vistelarcollege.com/events
