What is Trauma Informed Care?

My name is Gary Klugiewicz. I’m the Director of Training for Verbal Defense and Influence, and I train all over the country — with a particular focus on healthcare organisations. In healthcare right now, there’s one concept taking the front row: trauma-informed care. If you’re a contact professional, you need to learn this term. If […]

Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises

Care assistants and caregivers consistently find that bathing is one of the flashpoints for conflict and combative behaviour with elderly residents in care — particularly those who may be confused or distressed because of the effects of dementia. As a company that teaches physical intervention, we often get called in to talk about how staff […]

Feedback on Distressed Behaviour In Dementia Care

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Our client for this ongoing Safe Caring support package is a mid-sized care provider based in the south of England. The organisation has multiple sites and supports individuals facing the challenges of living with dementia day-to-day, offering reassurance, support and flexibility. Our most recent Managing Distressed Behaviour in Dementia Care training engagement with this long-standing […]

Care Home Manager feedback: excellent and professional

Restraint Training Safely Caring for Older People

Trainer was excellent and professional and made the course enjoyable — was presented very well for all staff. Extremely likely to recommend to any colleagues looking for this training. Home Manager (RMN), Silverdale Nursing Home, October 2018 Our team delivered contextualised, scenario-based training for this nursing home, where staff look after vulnerable older people who […]

Managing Distressed Behaviour in Older People: recent feedback for Safe Holding

Managing Challenging Behaviours in Dementia Care 13

Real feedback from dementia care staff “The Managing Distressed Behaviour in Older People training was informative & the practical sessions were very useful to learn. I have gained a good knowledge on how to manage difficult or challenging behaviour within my job role.” — Care Assistant, Dementia Unit We recently carried out a series of […]

Making Decisions about Restraint in Dementia and Elderly Care

Conflict Management | Personal Safety | Dynamis Training: Making Decisions about Restraint with Older People in Care This post is about conflict management | personal safety | dynamis training. This is a video produced by the Social Care Institute for Excellence about restraint with older people in care services. We use it regularly on our […]

Creative approaches to understanding behaviour in Dementia Care

Conflict Management | Personal Safety | Dynamis Training: Creative approaches to understanding behaviour in Dementia Care This post is about conflict management | personal safety | dynamis training. We often show this clip in our dementia-related challenging behaviour courses in care settings. Most recently, Gerard worked with a team of escort staff who are sometimes […]

Breakaway Training: Judges Comments in Dementia Care Assault Case

Breakaway Training: A Judge’s Warning from a Dementia Care Case This post is about conflict management | personal safety | dynamis training. A 75-year-old resident in a care home suffered from dementia. In just four months since arriving, he had committed 13 acts of aggression and at least 5 attempts at serious acts of aggression […]

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