Managing challenging behaviours in dementia care: understanding distress, preserving dignity and supporting staff
This post is about managing challenging behaviours in. In dementia care, behaviour is often communication. A person may shout, refuse care, hit out, grip, walk repeatedly, resist washing, become distressed at mealtimes, or try to leave. To staff under pressure, this can look like “challenging behaviour”. To the person, it may be fear, pain, confusion, […]
Positive Behaviour Trainer Course for Services caring for People with Learning Disabilities and Complex Needs
This post is about conflict management | personal safety | dynamis training. Vulnerable Clients and Behaviours of Concern in Learning Disabilities Services The trainer programme for this learning disabilities service builds a process within which we can create a change of heart in your staff teams so that they can Keep Everyone Safe even as […]
What is Trauma Informed Care?
What is Trauma Informed Care? This post is about conflict management | personal safety | dynamis training. My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really […]
Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises
Splish, Splash, Splosh – I just got Boshed! This post is about conflict management | personal safety | dynamis training. Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or […]
Feedback on Distressed Behaviour In Dementia Care

How to Stay Safe and Keep your Clients Safe when working with Distressed Behaviours This post is about conflict management | personal safety | dynamis training. Our client for this ongoing training Safe Caring support package is a mid-sized care provider based in the south of England. The organisation has multiple sites and supports individuals […]
Care Home Manager feedback: excellent and professional

Conflict Management | Personal Safety | Dynamis Training: “Trainer was excellent and professional and made the course enjoyable – was presented very well for all staff. Extremely likely to recommend to any colleagues looking for this training” This post is about conflict management | personal safety | dynamis training. –> Home Manager (RMN), Silverdale Nursing […]
Managing Distressed Behaviour in Older People: recent feedback for Safe Holding

This post is about conflict management | personal safety | dynamis training. “The Managing Distressed Behaviour in Older People training was informative & the practical sessions were very useful to learn. I have gained a good knowledge on how to manage difficult or challenging behaviour within my job role.” — Care Assistant, Dementia Unit […]
Making Decisions about Restraint in Dementia and Elderly Care
Making Decisions about Restraint with Older People in Care This is a video produced by the Social Care Institute for Excellence about restraint with older people in care services. We use it regularly on our courses to prompt discussion, elicit opinions, and get the conversation started. Restraining someone can stop them living the life they […]
Creative approaches to understanding behaviour in Dementia Care
Creative approaches to understanding behaviour in Dementia Care We often show this clip in our dementia-related challenging behaviour courses in care settings. Most recently, Gerard worked with a team of escort staff who are sometimes tasked with transporting elderly people with dementia and challenging behaviour from one place to another. With some imagination and creativity, […]
Breakaway Training: Judges Comments in Dementia Care Assault Case
Breakaway Training: A Judge’s Warning from a Dementia Care Case A 75-year-old resident in a care home suffered from dementia. In just four months since arriving, he had committed 13 acts of aggression and at least 5 attempts at serious acts of aggression — including trying to strangle one of the other residents. Witnesses gave […]