Compassionate Connection: a key ingredient for NHS Conflict Resolution
This post is about conflict management, personal safety, and Dynamis training. How can we create the Compassionate Connection if we cannot shake off the stresses of what has come before, as we walk towards what is to come next? 📊 Research note: We can improve systems, improve the registration process, better explain tests and procedures, […]
Emergency Department Conflict Resolution
This post is about conflict management, personal safety, and Dynamis training. Emergency Department Conflict Resolution is one of our most treasured and favourite courses to teach. Let’s discuss some key issues about how patients come into conflict, and how caregivers, nurses and doctors can prevent or manage conflict in the A&E or ED setting. The […]
Restraint Reduction Outcomes
Restraint Reduction OutcomesThe new trainer team for this service began rolling out their own programme (a four-day, full-spectrum course for their LD/MH setting) to their staff in October. This post is about conflict management | personal safety | dynamis training. By December, they had seen dramatic restraint reduction outcomes in key indicators such as […]
Breakaway training in care
Breakaway training in care – an example of positive outcomes Conflict Management | Personal Safety | Dynamis Training: At one point early in the training programme it becomes important to look at physical self-protection training, especially if the service data shows that some service users, when distressed, target staff with violence by grabbing, hitting or […]
social contract in restraint reduction
This post is about conflict management, personal safety and Dynamis training. What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a social contract is broken, and the consequences could slide on a scale from ‘nothing’ to ‘serious’ — how many people would take […]
Training needs analysis for restraint reduction
This post is about conflict management, personal safety and Dynamis training. It is an excerpt from our 18-page case study about how we achieved significant restraint reduction outcomes with this training programme. To read the case study and learn about the project, please visit our Restraint Reduction page. In line with our accredited quality assurance […]
Restraint Reduction Trainer Development
This post is about conflict management, personal safety and Dynamis training. It is an excerpt from our 18-page case study about how we achieved significant restraint reduction outcomes with a Restraint Reduction Trainer Development programme. To read the full case study, please visit our Restraint Reduction page. The results of our recent Restraint Reduction Trainer […]
Spitting attacks: advice about your response
This post is about conflict management | personal safety | dynamis training. Spitting attacks are gut-wrenching for most people, but would you lose your professional composure? From what I know of talking with learners on our Conflict Resolution courses for years, I am quite sure that many people would rather be punched in the head […]
A Tour of our Online Training system for Conflict Management and Physical Interventions
This post is about conflict management | personal safety | dynamis training. A Tour of Our Online Training for Resource-Conscious Organisations Knowledge Components Delivered by Online Learning Twilight sessions can reduce the need to allocate large amounts of time and budget to Conflict De-Escalation and Physical Intervention training. Our unique online learning option allows you […]
Protection from coughing and spitting assaults
Coughing and Spitting Assaults: How to Protect Yourself From Intentional Coughing and Spitting This post is about conflict management | personal safety | dynamis training. As a company deeply involved in personal safety training, we watch carefully when new trends emerge in personal safety risk. Since early March 2020 it has become increasingly common to […]