Building Resilience in Staff who Care for Others

How can a resilience training intervention cut dropout rates among newly-qualified midwives from over 60% down to just 2% in their first year of clinical practice? In this conversation, Alex Hunter describes the steps and process he uses in his Personal Resilience course. Gerard O’Dea: It’s Gerard O’Dea here. I’m with Alex Hunter, one of […]

Threat Detection

This post is about conflict management | personal safety | dynamis training. When we look at personal safety, people tend to put it into categories: the physical aspects and the non-physical aspects. We could break down the non-physical side of personal safety training into two parts: The ability to detect a danger or a threat […]

Conflict Management Training for Transport

Fran Musci, Manager of Training and Safety at the Milwaukee County Transport Team, shares how conflict management training transformed the way her operators handle daily challenges on buses, trams, and trains. A Transport Professional’s Perspective Fran’s journey into conflict management training began when a colleague heard about a local police department using Vistelar’s programme and […]

Conflict Management Trainer Course – December 2019

Live Training Courses

We are delighted to announce that the Vistelar Conflict Management Train-the-Trainer programme is coming to the UK this December. This five-day course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals programme — authorising them to teach the full curriculum within their own organisation. What the Course Covers The training focuses on three […]

Conflict Management Training for Utilities Engineers

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The Challenge: Safety in the Field The Dynamis team recently completed a project to enhance the safety of the field workforce from a major UK energy utilities company. Imagine this for a moment: “Your job is to travel out into the community, enter a completely unknown person’s home and spend 2–3 hours there installing equipment. […]

Is Officer Safety Training broken? If so, is there a way to fix it?

Training

Early in my career, I was escorted into a room at a national-level agency and shown a single, security-restricted copy of the ‘Self-Defence’ training programme which was being taught to at-risk staff. My sense of anticipation before opening that document caused my heart to race. You can only imagine my disappointment, however, when I discovered […]

Feedback for Managing Child-to-Parent Violence 2019

Child-to-Parent Violence has been called ‘the last taboo’ — we have been working with the National Association of Therapeutic Parents to help foster carers and adoptive parents across the UK since 2017. Our course Managing Violent Behaviour in the Home Context can be tailored to the needs of a specific child or family. We cover […]

Care Home Manager feedback: excellent and professional

Restraint Training Safely Caring for Older People

Trainer was excellent and professional and made the course enjoyable — was presented very well for all staff. Extremely likely to recommend to any colleagues looking for this training. Home Manager (RMN), Silverdale Nursing Home, October 2018 Our team delivered contextualised, scenario-based training for this nursing home, where staff look after vulnerable older people who […]

Conflict Management Trainer Course in Nottingham this Week for Hospital Security

Gary and Gerard are setting up the training room in Nottingham, preparing to welcome 25 healthcare security professionals for an intensive one-week masterclass in conflict management for hospital violence reduction. This masterclass brings together frontline security staff from hospitals across the region, equipping them with practical de-escalation and conflict management skills tailored to the unique […]

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