Learn How Great Teams Reduce Conflict in their Services Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your workplace (read more)
Restraint and Physical Interventions Training
We train your team in last-resort protective physical interventions.
- Based on shared values of Dignity and Respect
- Medically Risk Assessed and Legally Audited
- Lower-Risk options for Vulnerable Persons
- Restrictive options for Higher Risk Contexts
Book a free Training Needs call now,
to get the right restraint and physical intervention
training for your team.
Our restraint and physical intervention clients:
Hospitals and Healthcare
Local Government & Citizen Services
Primary and Secondary Schools
Modern approaches to Restraint Training - Protective interventions since 2006
Dynamis Protective Physical Interventions (Restraint) Training is founded on a set of values as follows:
- Every person we meet will be treated with Dignity and will be shown Respect, even during a difficult encounter where we may disagree with their choices - and always where there is physical danger.
- We will keep everyone around us safe - verbally whenever we can, using our Non-Escalation and De-Escalation tactics, but physically if we absolutely must.
Hospital Security and Restraint
Our HCSO and Hospital Violence Reduction courses provide a full-spectrum of response-ability across the wide range of encounter types they may experience in the hospital environment, from low-risk through to higer-risk incidents, including more-restrictive interventions and clinical holding situations.
Care of Children
Our experiences with the care of children covers schools, foster care, therapeutic parenting, looked-after children in care homes and is therefore both broad and deep, based on an understanding of the Adverse Childhood Experience, the effects of Trauma and the specific challenges staff face when a child is distressed.
Can we adapt our Restraint Training for different environments and contexts?
We have delivered tailored Restraint Training Course programmes for a wide variety of clients such as those listed here, where you can read about how we worked successfully to deliver their objectives for the training:
- Learning Disabilities Respite Service
- Children and Young People Care Homes
- Safe Holding with Older People in Care Homes
- For Nurses in Brain Injury Rehabilitation Centres
- for Foster Carers and Adoptive Parents facing Home Violence
- for Learning Disability Client / Case Manager
- Breakaway Training for Enforcement Officers
- Personal Safety Training for Prison Officers at the Scottish Prison Service College
- Personal Safety Training for Homelessness Drug & Alcohol Support teams
- Training for Mental Health Units
Feedback from Learners About Our Training
Course Met or Exceeded Expectations
Trainer Was Very Good or Excellent
Training was Relevant and Appropriate
Your team learn in a scenario-driven 'mesh'
Because of our unique physical intervention training methodology which progresses understanding, decision-making and skills together and in-context, your team will learn restraint skills and understanding which will more-easily transfer to your workplace and make it safer for everyone.
Your teams will model and practice appropriate verbal skills for preventing and de-escalating conflict.
Legal Rules for Restrictive Practice
Your team will reflect on the legal basis for their actions, assisting in effective reporting.
Your team will develop their awareness of behaviour cues and the ways in which situations can trigger distress, anger or emotional disturbance.
Teamwork during incidents
Your team will have to work together to solve problems, learning along the way how to think and to communicate as a team.
Your team will be challenged to develop personal safety habits and perform robust, appropriate physical intervention and self-protection tactics in many different scenarios.
Restraint Reduction Principles
Your team will be challenged to embody restraint-reduction principles in each scenario they work through.
Every restraint carries risk, so your team must learn how to navigate options and reduce the risk of adverse outcomes through serious injury or death.
Your team will develop flexible skills to perform safe holding, control or restraint appropriately to the level of risk and the vulnerability of the person they engage with. All physical interventions carry risk and these must be controlled and reduced even in dynamic situations.
Grab a coffee and speak to our training advisor.
With over 15 years of experience working with clients, we are confident that we can gain an understanding of your issues, resources, timeframes and budget quickly and soon propose a training plan which fits your needs.
Organise Restraint Training Painlessly
Book your free discussion about training needs.
Every organisation is unique and so you need a unique training course. Our free training needs assessment is a 30-minute process where we identify the risks your staff face and the training solutions you need.
We formulate a relavant and beneficial Training Course.
Having understood the needs of your organisation we will create a bespoke training course tailored to your conflict flashpoints, issues and incident profile.
Your Staff experience engaging and effective training.
We will conduct your training course using our unique scenario-driven approach which ensures high transfer of learned judgement, knowledge and skills to your workplace..
You experience a safer more confident workplace
You will be delighted to watch your staff professionally dealing with and preventing conflict situations and responding to the risk of physical violence confidently and appropriately to create safety in your service.
The power of evidence-based training
High Staff Engagement
Because of the immediate relevance your staff see in our course design and delivery, they are engaged, motivated and energised during and after the training.
Better Transfer to the Workplace
Because sessions are all driven by your own scenarios, issues and challenges with the people you meet in your work, it has immediate relevance and transfers directly to your day-to-day workplace.
"Time Well Spent"
Your teams get many, many opportunities to learn and practice their new skills during 'countless reps' of the target skills, actively learning in every session. There are no boring powerpoints!
Measurable Change Happens
With highly targeted new skills, your teams can make measurable changes to their interactions and truly realise your organisation's safety ethos, focussing on dignity and respect, safety and wellbeing.
Gerard O'Dea // Director of Training at Dynamis
Hi and thanks for visiting our webpage today.
In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, I have seen time and again how prepared staff can perform well and respond to challenging circumstances.
From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.
I became involved in this work because I saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.
I and my team of professional trainers now teach in over 200 training engagements every year around the UK and internationally for a wide variety of public-facing organisations just like yours.
We have sought out the best conflict management training content and the best learning methods in the world and bring them together for you and your team.
Join Over 3,000 Happy Customers
Best Course I have attended in the NHS...
“This was by far the best course I’ve attended in the NHS. Fit for purpose, current, relevant and extremely well delivered. 10/10 for delivery, professionalism and structure.”
Andy W. // Security Management Specialist
Informative and Enjoyable...
“A very professionally run training course, Gerard was a very knowledgeable and relaxed instructor who put the group at ease and made the day both informative and enjoyable.”
Stephen B. // Ambulance Care Assistant
What our customers are saying:
Brought in real life situations...
"I was very nervous about this training but it was a great environment and he made us feel at ease and was encouraging. I liked how he brought in real life situations to make the training more relatable.”
Natalie C. // Dementia Care Senior Support
Knowledgeable and Interactive...
“Very approachable, knowledgable and interactive facilitator who encouraged group discussions and used personal experience to back up the theory/learning”
Children's Respite Centre Senior Carer // Peterborough City Council.
When: 1 to 5 Days based on your identified needs and scheduled for your convenience
Who: Groups of up to 12 care staff are led by each Dynamis trainer (larger groups by request). Nurses and Care Workers, clinical staff, key workers and therapists can all benefit from courses which are tailored for your specific environment.
Our small but highly focussed team of trainers are highly experienced and professionally qualified verbal and physical intervention specialists. They hold Level 3 Qualifications in physical intervention, conflict management and breakaway/self-protection and regularly attend CPD events which ensures the quality of their delivery. Dynamis is an ICM Accredited Quality Award centre, assuring clients of our robust processes for the design, development, delivery and support of our training programmes.
Where: Training is held at your venue
How: Our trainers deliver this course using a mix of lecture/presentation, Q&A, physical practice and scenario rehearsal.
Why: ✓ Matched to your needs ✓ Led by Professional Trainers ✓ Legally Audited ✓ Fully Risk-Assessed ✓ Values Dignity and Respect ✓Safeguards Client rights ✓ Offers Staff Practical Options ✓ Compliant with Government Regulations ✓ Value for Your Investment
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you are not fully satisfied by the training we deliver for your team, just let us know and we'll send you a prompt refund.
Frequently Asked Questions
Where is the training carried out?
Usually the training venue will be our client's responsibility and full details of this are made clear around the time of booking so that you know what we are going to need to give your people the best possible experience of training with our team.
We have often helped our clients to source appropriate training venues, where that assistance was requested!
Due to the nature of our training approach, we often require a good-sized training room which has the capacity for your team to move around in and in which we can set up scenarios which are as close as we can get them to real-world applications of the material we teach your people.
What is the investment in training?
Our training costs are often calculated on a per-day basis and directly related to the Needs Analysis which we carry out with you.
We are constantly working to make sure that the investment level is reasonable and competitive.
We generally ask for an investment which takes into account the type of content we are going to work on with your staff, the numbers of staff involved, the risk level of the encounters they engage in and the number of days of training which will be required to get your people up to the proper standard.
We are VAT registered and all pricing sent to you is 'plus VAT at the prevailing rate'.
We also charge travel expenses which you should discuss with our training advisor so that these are as clear as possible as you book in your training course.
How quickly can I book training to happen?
Our training advisor is waiting to have a call with you to discuss your timelines and preferred schedule. We generally book training 4-6 weeks out from today, however we always have been able to respond to clients who need training 'as soon as possible' when urgent needs pop up. The sooner we talk with you, the sooner we can get the training in place!
How many people can attend a training course?
There are numerous formats which we use to deliver training with your team, whether it be a large group or a smaller team. We know that the best group sizes for learning depend on the complexity of the material to be covered, the amount of time we have with your people and also the constraints you may be working with in your budget and resources. Most of our clients put 12-16 people in our less-physically demanding training courses, and often fewer people than this into our more demanding courses. Let's talk about the best solution for your needs....
Is Dynamis training Accredited?
Dynamis has attained the respected Quality Award Centre status (QAC #2201) with the Institute for Conflict Management (ICM), demonstrating our commitment to quality assurance and strict adherence to the most recent guidance on the management and prevention of workplace conflict. All our trainers are fully qualified and attend CPD development on a regular basis in accordance with ICM requirements.
Is the training suitable for my staff and my context?
Our goal is that you see a tremendous improvement in your team's ability to prevent and manage difficult encounters with the people in your service, so we focus on making sure that each training session with your people feels directly connected to their everyday work and is compliant with the relevant guidance which governs it.
Our Partners and Accreditation
Member of The Institute of
Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.
Regional representative for 9 Attitudes behavioural tactics
Dynamis represents the 9 Attitudes system, a fully behavioural approach to self-protection and physical control which is based on the observable realities of physical confrontation.
From what I know of talking with learners on our Conflict Management courses for years, I am quite sure that many people would rather be punched in the head than spat in the face. I think that during the current crisis, we could add being intentionally coughed-at into the same category of assault. There’s a (read more)