Report – Managing Behaviours of Concern and Workplace Risk in UK Schools
For many educators, exposure to verbal and physical aggression, supporting children in acute distress, and responding to crisis situations has become a recurring — and often under-acknowledged — part of the job. This thematic review, “Managing Behaviours of Concern and Workplace Risk in UK Schools,” draws on training-needs data from 373 schools, representing over 8,000 […]
Report – Responding to Behaviours of Concern in Irish Schools
Behaviours of concern are no longer isolated incidents in Irish schools. For many educators, exposure to verbal and physical aggression, supporting children in acute distress, and responding to crisis situations has become a recurring — and often under-acknowledged — part of the job. Responding to Behaviours of Concern and Crises in Irish Schools – Learning […]
How to NOT end up on Panorama; decision making as culture.
Over time, decision-making becomes culture. 💡 If more team-members spoke up, more effectively and more often, how many disasters, scandals and failures could be averted? I was asked recently to help a team whose workplace ended up looking like a disaster-zone, because of the failure of the team – collectively – to make the right decision […]
Positive Behaviour Trainer Course for Services caring for People with Learning Disabilities and Complex Needs
Vulnerable Clients and Behaviours of Concern in Learning Disabilities Services The trainer programme for this learning disabilities service builds a process within which we can create a change of heart in your staff teams so that they can Keep Everyone Safe even as they encounter difficult, distressed or even dangerous behaviour in your service. Our […]
Conflict Management Trainer Course – December 2019
Conflict Management Trainer Course We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorised to teach this program within their organization. This conflict […]
Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises
Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or distressed because of the effects of dementia. This is one of the […]
Lone Worker Course “benefitted my ability to face certain situations”
Feedback on our Lone Worker Personal Safety Training “Thank you again for such an informative and practical couple of days learning about working alone in safety, which I feel has really benefited my learning and ability to face certain situations. I really feel it is the best training I have ever had and I hope […]
Making Decisions about Restraint in Dementia and Elderly Care
Making Decisions about Restraint with Older People in Care This is a video produced by the social care institute for excellence about restraint with older people in care services, which we use regularly on our courses to prompt discussion and questions, elicit opinions and get the conversation started. Restraining someone can stop them living the […]
Creative approaches to understanding behaviour in Dementia Care
Creative approaches to understanding behaviour in Dementia Care We often show this clip in our dementia-related challenging behaviour courses in care settings. Most recently Gerard worked with a team of escort staff who are sometimes tasked with transporting elderly people with dementia and perhaps challenging behaviour from one place to another. It can be really […]
Workshop for Parents: “tools to protect my child”
Gerard is just back from a trip to Liverpool where he was commissioned by a local authority social work team to give assistance to a group of parents who look after their children with complex needs at home. The workshop gives parents a chance to ask a use-of-force, de-escalation and physical interventions specialist about the […]