How to end a conflict
How to end a conflict?Closure as an essential component of ending a Conflict In Vistelar training we talk a lot about the six Cs of conflict management. The six Cs stand for first of all context, what we know about the situation when we get there. Contact, our initial contact. Sometimes it moves from there […]
How to practice conflict management skills
How to practice conflict management skills How to practice conflict management skills? – we are often asked by our learners how they can get better at managing conflict. Gary Klugiewicz: “Within the Vistelar Conflict Management program, we practice what we call emotionally safe, performance driven instruction. And people say, “What is that all about?” Well, […]
NHS Breakaway Training – Series Part 3
Breakaway Skills Training in the NHS and other services __CONFIG_colors_palette__{“active_palette”:0,”config”:{“colors”:{“62516”:{“name”:”Main Accent”,”parent”:-1}},”gradients”:[]},”palettes”:[{“name”:”Default Palette”,”value”:{“colors”:{“62516”:{“val”:”rgb(244, 198, 53)”}},”gradients”:[]}}]}__CONFIG_colors_palette__ Call to Talk about Training Or get info by email now [tcb-script] (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id=”typef_orm_share”, b=”https://embed.typeform.com/”; if(!gi.call(d,id)){ js=ce.call(d,”script”); js.id=id; js.src=b+”embed.js”; q=gt.call(d,”script”)[0]; q.parentNode.insertBefore(js,q) } })() [/tcb-script] We’ve been asked many, many times and we deliver to many, […]
What is Trauma Informed Care?
What is Trauma Informed Care? My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is this concept called trauma informed care. If […]
What are key Values for Restraint Reduction?
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Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises
Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or distressed because of the effects of dementia. This is one of the […]
Crisis Intervention in Policing
“The desire for officers to receive better training in dealing with members of the public with mental health issues was repeatedly mentioned” – from the 2018 published Home Office Police Front Line Review. Crisis Intervention in Policing remains an emotive and important topic. I spoke with veteran police trainer Gary Klugiewicz some time ago about how we […]
Conflict Management Training for Utilities Engineers
Conflict Management Training for Utilities Engineers The Dynamis team recently completed a project to enhance the safety of the field workforce from a major UK energy utilities company. Imagine this with me for a second: “Your job is to travel out into the community, enter a completely unknown person’s home and spend 2-3 hours there […]
Is Officer Safety Training broken? If so, is there a way to fix it?
https://www.linkedin.com/pulse/officer-safety-training-broken-so-can-we-fix-gerard-o-dea/ THE WHAT-WE-TEACH PROBLEM Early in my career, I was escorted into a room at a national-level agency and shown a single, security-restricted copy of the ‘Self-Defence’ training programme which was being taught to at-risk staff. My sense of anticipation before opening that document caused my heart to race. You can only imagine my disappointment, […]
Feedback on Distressed Behaviour In Dementia Care
How to Stay Safe and Keep your Clients Safe when working with Distressed Behaviours Our client for this ongoing training Safe Caring support package is a mid-sized care provider based in the south of England. The organisation has multiple sites and supports individuals facing the challenges of living with dementia day-to-day, offering reassurance, support and […]