What Council Staff Actually Want From De-escalation Training (And What One Council Told Us)
Local authority teams don’t ask for de-escalation training because it’s fashionable. They ask because the work has changed. More complexity. More distress. More volatility. More lone work. More scrutiny after incidents. And a growing gap between what policy says and what happens in the moment on a doorstep, in a waiting area, in a respite […]
NHS Advanced De-escalation Masterclass (ADM) — what it is, and what staff said afterwards
A specialist mental health ward does not need reminding that de-escalation matters. This NHS De-escalation Masterclass (ADM) is built around the first minute of agitation — the requests that land badly, the boundaries that feel like slights, the small steps into personal space that tip a conversation into something else. It is not a refresher […]
Restraint Reduction Outcomes
Restraint Reduction OutcomesThe new trainer team for this service began rolling out their own programme (a four-day, full-spectrum course for their LD/MH setting) to their staff in October. This post is about conflict management | personal safety | dynamis training. By December, they had seen dramatic restraint reduction outcomes in key indicators such as […]
Breakaway training in care
Breakaway training in care – an example of positive outcomes Conflict Management | Personal Safety | Dynamis Training: At one point early in the training programme it becomes important to look at physical self-protection training, especially if the service data shows that some service users, when distressed, target staff with violence by grabbing, hitting or […]
Becoming an effective PMVA Trainer
This post is about conflict management | personal safety | dynamis training. Probably the most important decision a company makes when it wants to change the culture of their workplace is this: Which personalities will lead the training effort? In this case, the organisation chose three of their most senior carers, who had all […]
social contract in restraint reduction
This post is about conflict management, personal safety and Dynamis training. What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a social contract is broken, and the consequences could slide on a scale from ‘nothing’ to ‘serious’ — how many people would take […]
Training needs analysis for restraint reduction
This post is about conflict management, personal safety and Dynamis training. It is an excerpt from our 18-page case study about how we achieved significant restraint reduction outcomes with this training programme. To read the case study and learn about the project, please visit our Restraint Reduction page. In line with our accredited quality assurance […]
Restraint Reduction Trainer Development
This post is about conflict management, personal safety and Dynamis training. It is an excerpt from our 18-page case study about how we achieved significant restraint reduction outcomes with a Restraint Reduction Trainer Development programme. To read the full case study, please visit our Restraint Reduction page. The results of our recent Restraint Reduction Trainer […]
Conflict Management Train-The-Trainer Masterclass from Dynamis powered by Vistelar
A five-day intensive train-the-trainer programme that certifies you to deliver Vistelar’s conflict management curriculum within your organisation. What the course covers This course covers important aspects of conflict management: non-escalation (conflict prevention), de-escalation and crisis intervention tactics — but not physical alternative tactics (control, stabilization, non-lethal/lethal weapons). The training is focused on how to identify, […]
Classroom Management for SEND Restraint Reduction
Katie Dill, a special education teacher from Winnebago School District in Northern Illinois, knows the gap well: teachers are expected to manage challenging behaviour, but rarely shown how. Here she explains how a step-by-step conflict management approach transformed her classroom — reducing restraint and building a safer, calmer learning environment for SEND students. The Gap: […]