What Council Staff Actually Want From De-escalation Training (And What One Council Told Us)
Local authority teams don’t ask for de-escalation training because it’s fashionable. Council De-escalation Training is the practical question behind all of these requests — the answer to a workforce under more pressure, with more lone work, and with less margin for error than five years ago. They ask because the work has changed. More complexity. […]
NHS Advanced De-escalation Masterclass (ADM) — what it is, and what staff said afterwards
A specialist mental health ward does not need reminding that de-escalation matters. This NHS De-escalation Masterclass (ADM) is built around the first minute of agitation — the requests that land badly, the boundaries that feel like slights, the small steps into personal space that tip a conversation into something else. The NHS de-escalation masterclass is […]
Restraint Reduction Outcomes
Restraint Reduction OutcomesThe new trainer team for this service began rolling out their own programme (a four-day, full-spectrum course for their LD/MH setting) to their staff in October. This post is about conflict management | personal safety | dynamis training. By December, they had seen dramatic restraint reduction outcomes in key indicators such as […]
Breakaway training in care
Breakaway training in care – an example of positive outcomes At one point early in the training programme it becomes important to look at physical self-protection training, especially if the service data shows that some service users, when distressed, target staff with violence by grabbing, hitting or throwing objects at them. In the past, the […]
Becoming an effective PMVA Trainer
Probably the most important decision a company makes when it wants to change the culture of their workplace is this: Which personalities will lead the training effort? In this case, the organisation chose three of their most senior carers, who had all been in the service for long enough to know the common flashpoints, […]
social contract in restraint reduction
The Social Contract in Restraint Reduction What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a social contract is broken, and the consequences could slide on a scale from ‘nothing’ to ‘serious’ – how many people would take the chance to break the contract? […]
Training needs analysis for restraint reduction
This is an excerpt from our 18-page Case-Study about how we achieved significant Restraint Reduction outcomes with this training programme. To read the case study and learn about the project, please visit our Restraint Reduction page. continued… In line with our accredited quality assurance process with the Institute for Conflict Management, and with the cooperation of […]
Restraint Reduction Trainer Development
This is an excerpt from our 18-page Case-Study about how we achieved significant Restraint Reduction outcomes with a Restraint Reduction Trainer Development. To read the case study and learn about the project, please visit our Restraint Reduction page. continued… The results of our recent Restraint Reduction Trainer Developmentproject with a small team of new trainers in […]
Conflict Management Train-The-Trainer Masterclass from Dynamis powered by Vistelar
World-Class Conflict Management Training in London This five-day course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorized to teach this program within their organization. This course covers important aspects of conflict management: non-escalation (conflict prevention), de-escalation and crisis intervention tactics — but not physical alternative tactics (control, stabilization, non-lethal/lethal weapons). The training is focused on how to […]
Classroom Management for SEND Restraint Reduction
“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we often get told we just have to respond. We have […]