How to NOT end up on Panorama; decision making as culture.
Over time, decision-making becomes culture. 💡 If more team-members spoke up, more effectively and more often, how many disasters, scandals and failures could be averted? I was asked recently to help a team whose workplace ended up looking like a disaster-zone, because of the failure of the team – collectively – to make the right decision […]
Classroom Management for SEND Restraint Reduction
“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we often get told we just have to respond. We have […]
Reducing Hospital Violence through Training
Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” “Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity. Oversaw eight hospitals and a number of other medical facilities. I selected Vistelar conflict management training actually when […]
Conflict Management Training for Transport
Conflict Management Training for Transport “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transport Team. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department, who was doing conflict management training locally, and she said, “You know, I think […]
Safeguarding Employees After Incidents
Safeguarding Employees After Incidents How Proper Post-Incident Processes can Protect your People David Blocksidge, Expert on Witness Error and Trauma: “What we’ve tried to do is incorporate what we’ve learned – and what’s known – from critical-incident training and post-incident training, with regards to how an affected individual may have reacted during the event, what […]
What are key Values for Restraint Reduction?
Content area
Hospital Violence Reduction – Internal Security Officers
Staff in one hospital we worked in reported to us that they had variable success in securing assistance from Security Guards when incidents become critical. We ourselves experienced communication difficulties (mainly a language barrier) with Security Guards several times during our visit which may contribute to this apparent lack of cooperation or coordination. Certainly in other […]
Care Home Safe Holding: Preventing Stress-Related Behaviours in Care of Older People
Preventing Stress-Related Behaviours in Care of Older People The best vantage point for understanding behaviour is from the internal reference frame of the individual himself- Rogers (1951) When caring for a person with dementia who is having difficulty communicating, staff are encouraged to remember that residents will pick up on negative body language such as sighs […]