Gary and Gerard are setting up the training room in Nottingham, preparing to welcome 25 healthcare security professionals for an intensive one-week masterclass in conflict management for hospital violence reduction.

This masterclass brings together frontline security staff from hospitals across the region, equipping them with practical de-escalation and conflict management skills tailored to the unique pressures of healthcare environments.

📊 The programme: A five-day train-the-trainer masterclass, delivered in partnership with Vistelar, covering verbal de-escalation, personal safety, and conflict management strategies designed specifically for hospital security teams.

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