12 Practical Ways Teams can Reduce Conflict
Learn How Great Teams Reduce Conflict in their Services Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your […]
Conflict Management Train-The-Trainer Masterclass from Dynamis powered by Vistelar
World-Class Conflict Management Training in London This five-day course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorized to teach this program within their organization. This course covers important aspects of conflict management: non-escalation (conflict prevention), de-escalation and crisis intervention tactics — but not physical alternative tactics (control, stabilization, non-lethal/lethal weapons). The training is focused on how to […]
Classroom Management for SEND Restraint Reduction
“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we often get told we just have to respond. We have […]
Reducing Hospital Violence through Training
Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” “Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity. Oversaw eight hospitals and a number of other medical facilities. I selected Vistelar conflict management training actually when […]
Conflict Training to reduce complaints
Conflict Management Training Enhances Officer Safety and Reduces Incidents and Complaints of Using Force “Hi, my name is Tom Poellot. I’m the Chief of Police in the Cudahy Police Department in Wisconsin. We chose Vistelar at the Cudahy Police Department because we wanted to give officers and all staff more tools to successfully resolve conflict, […]
How to end a conflict
How to end a conflict?Closure as an essential component of ending a Conflict In Vistelar training we talk a lot about the six Cs of conflict management. The six Cs stand for first of all context, what we know about the situation when we get there. Contact, our initial contact. Sometimes it moves from there […]
Care Home Manager feedback: excellent and professional
“Trainer was excellent and professional and made the course enjoyable – was presented very well for all staff. Extremely likely to recommend to any colleagues looking for this training” –> Home Manager (RMN), Silverdale Nursing Home, October 2018 Our contextualised and scenario-based training programme is highly rated and regarded, and we rolled it out with […]