Conflict Management Trainer Course – December 2019

A five-day Vistelar train-the-trainer course coming to the UK, covering non-escalation, de-escalation and crisis intervention through the Six Cs, with scenario practice and video review but no physical control tactics.
Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises

Drawing on the Bathing Without a Battle programme, the post asks what being clean really means to each resident, then covers communication, flexibility over rigid policies and the three drivers of resistance.
Making Decisions about Restraint in Dementia and Elderly Care
This Social Care Institute for Excellence video, used on Dynamis courses to prompt discussion, weighs the duty to care against protection so that restraint is minimised and residents keep safety and dignity.
Creative approaches to understanding behaviour in Dementia Care
Dementia courses often show the clip discussed here, where imagination and a willingness to see the situation from the person’s point of view avoid distress and restraint when escorting people with dementia.
Training for Restraint:: Things to avoid doing #4

The fourth technique to avoid is a floor hold where staff lie bodyweight across a person’s folded arms. The post sets out the compression risks and why such holds should not be taught.
Restraint Training: The Biggest Mistake in Control Tactics

Tony Torres argues that the biggest mistake in control tactics is trying to take control too early. Confrontations move through Survival, Reversal and Engagement, with control coming last.
Hospital Violence Reduction – Internal Security Officers
Staff at one hospital reported variable success in getting help from security guards. The post sets out why outsourced guards, contractually barred from physical intervention, differ from nursing staff in six ways.
Care Home Safe Holding: Redcar and Cleveland Borough Council assault by elderly resident on carer
A care assistant in Middlesbrough was hit and kicked by an elderly male resident, could not reach an alarm and escaped to the dining room. She took medical retirement and received over £57,000 compensation.
Care Home Safe Holding: Care Home elderly resident assault
A care worker at Swan House dementia unit was attacked by a resident with a known history of violence. The post covers the £12,500 settlement and the training and risk failures behind it.
Care Home Safe Holding: 83-year old resident strapped to bed to stop her ‘wandering’
Police investigated claims that an elderly woman was tied to a bed at a Glasgow care home in 2010. Five staff were suspended and the Care Commission visited before awaiting the police outcome.