Conflict in a Childrens Hospital

Conflict in a Childrens Hospital – interview with Gerard O’Dea Gerard: I’m Gerard O’Dea, Director of Training here at Dynamis, and I’m going to be talking to you today about one of our recent training courses. Vanessa: What was the training course and how did you prepare for it? Gerard: We were asked to help […]
Threat Detection

Threat Detection in Personal Safety Training by Zeb Glover in conversation with Ger O’Dea – Dynamis Training When we look at personal safety, people tend to put it into categories – the physical aspects and the non physical aspects. We could break down the non-physical aspect of Personal Safety training into two parts. The ability […]
Conflict Management Train-The-Trainer Masterclass from Dynamis powered by Vistelar
World-Class Conflict Management Training in London This five-day course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorized to teach this program within their organization. This course covers important aspects of conflict management: non-escalation (conflict prevention), de-escalation and crisis intervention tactics — but not physical alternative tactics (control, stabilization, non-lethal/lethal weapons). The training is focused on how to […]
Classroom Management for SEND Restraint Reduction
“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we often get told we just have to respond. We have […]
Conflict Training to reduce complaints

Conflict Management Training Enhances Officer Safety and Reduces Incidents and Complaints of Using Force “Hi, my name is Tom Poellot. I’m the Chief of Police in the Cudahy Police Department in Wisconsin. We chose Vistelar at the Cudahy Police Department because we wanted to give officers and all staff more tools to successfully resolve conflict, […]
Conflict Management Training for Transport
Conflict Management Training for Transport “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transport Team. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department, who was doing conflict management training locally, and she said, “You know, I think […]
Conflict Management Trainer Course – December 2019

Conflict Management Trainer Course We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorised to teach this program within their organization. This conflict […]
Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises
Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or distressed because of the effects of dementia. This is one of the […]
Making Decisions about Restraint in Dementia and Elderly Care
Making Decisions about Restraint with Older People in Care This is a video produced by the social care institute for excellence about restraint with older people in care services, which we use regularly on our courses to prompt discussion and questions, elicit opinions and get the conversation started. Restraining someone can stop them living the […]
Creative approaches to understanding behaviour in Dementia Care
Creative approaches to understanding behaviour in Dementia Care We often show this clip in our dementia-related challenging behaviour courses in care settings. Most recently Gerard worked with a team of escort staff who are sometimes tasked with transporting elderly people with dementia and perhaps challenging behaviour from one place to another. It can be really […]