NHS Security Officers Training Course successful

Training

Dynamis Training offers a physical intervention programme for NHS Security Officers (HCSO) which provides: -a fundamental legal underpinning knowledge of the principles for effective decision-making -appropriate physical skills which are adaptable across the spectrum of subject categories which an officer can encounter -sufficient scenario-based practice and immersion which effectively builds the required skills for this […]

Reducing Hospital Violence through Training

Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” “Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity. Oversaw eight hospitals and a number of other medical facilities. I selected Vistelar conflict management training actually when […]

Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises

Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be confused or distressed because of the effects of dementia. This is one of the […]

JCI Issues Sentinel Event Alert about Workplace Violence in Healthcare

JCI

The JCI just issued Seven Steps to Manage Workplace Violence in Healthcare. Physical and verbal violence against health care workers is a worldwide problem and this week it was addressed by one of the largest accreditation bodies who survey and inspect hospitals against quality standards, suggesting that violence management will now become a priority for […]

Aggression Management for Healthcare in UAE

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Hospital Violence Reduction and SCARF Triggers

Violence Reduction Initiatives and Programmes 3

Hospital Violence Triggers Hospital Violence Triggers for Conflict or Crisis In a recent MORI opinion poll patients indicated that they want to feel a close presence of clinical staff and to receive better communication from staff.   “Information is crucial – lack of information contributes to anxiety and discomfort of patients and carers who are […]

Restraint Training: The Biggest Mistake in Control Tactics

Personal Safety Trainer 27

Coach Tony Torres says that the biggest problem in Control Tactics is that people try to exert Control too soon in the confrontation timeline.  In our 9 attitudes methodology from Functional Edge System, we understand that the key phases of any physical confrontation are: 1) Survival (staying conscious, upright and ‘with it’) 2) Reversal (slowing or stopping […]

Hospital Violence Reduction – Internal Security Officers

Staff in one hospital we worked in reported to us that they had variable success in securing assistance from Security Guards when incidents become critical.  We ourselves experienced communication difficulties (mainly a language barrier) with Security Guards several times during our visit which may contribute to this apparent lack of cooperation or coordination. Certainly in other […]

Hospital Violence Reduction – Environment and Physical Design

According to the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), one element of performance by which a hospital’s environment of care is measured is that “the hospital controls access to and egress from security-sensitive areas, as determined by the hospital. Ambulatory and Ambulance entrances should be separate, with electronically operated locks, and glass should […]

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