Feedback

Nick Slater, Solutions Director from Serco Health provided great feedback on a Trainer-Level Conflict Management course which we delivered for the trainers from a dozen hospitals across the country

Mark is a Health & Safety Lead for a group of hospitals in the midlands / East of England and participated in our Conflict Management Trainer programme in 2019, offering very positive feedback on his experience of the programme.

Emma is a highly experienced NHS Violence and Aggression lead for NHS Grampian and spoke  about the 'phenomenal' experience she had at our Trainer programme in 2019.

Ian was a recently-retired police officer who attended our Trainer programme in 2019 and gave this excellent testimonial about the quality f the training content and his experience with us.

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Retail staff under pressure

Shoplifting is a persistent and growing problem for UK retailers. According to the British Retail Consortium’s annual retail crime survey, shoplifting incidents account for the most significant proportion of crimes against retailers. It’s essential for retail staff to handle suspected theft appropriately to protect the business, ensure their safety, and avoid potential legal issues such

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Reflecting On Scenario-Driven Training: NHS Trainers’ Perspectives

Building on a very successful run of training for police services all over the country, the SCENA team of Professor Chris Cushion and MD of Dynamis Gerard O’Dea have been introducing Authentic Scenario Based Training to NHS trainers in Scotland. The team delivered a 4-day SCENA CPD Trainer Development programme in January in a freezing

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