Efficient - Engaging - Effective
SCENA Train-the-Trainer Certification
More effective, engaging and efficient training using SCENA
Your training team is under more pressure to work with fewer resources but to deliver better training - how?
Let us work with you to develop your training team, using cutting-edge Research and Evidence which super-charges the effects you get from training.
Less Time? More Content? SCENA delivers.
The power of evidence-based training
High Staff Engagement
Because of the immediate relevance your staff see in your course design and delivery, they are engaged, motivated and Energized during and after the training.
Better Transfer to the Workplace
Because sessions are all driven by your own scenarios, issues and challenges with the people you meet in your work, it has immediate relevance and transfers directly to your day-to-day workplace.
Your teams get many, many opportunities to learn and practice their new skills during 'countless reps' of the target skills, actively learning in every session. There doesn't need to be endless powerpoints!
Measurable Change Happens
With highly targeted new skills, your teams can make measurable changes to their interactions and truly realise your organisation's safety ethos, focussing on dignity and respect, safety and wellbeing.
"Can say without question this was one of the most interesting, challenging and enjoyable events I have attended in my career."
- Learning and Development Specialist
Metropolitan Police Service
"I just wanted to drop you an email to thank you for the course. Everyone in my Team thoroughly enjoyed it and are feeling very positive about the way forward. We are now moving our training to a more Scenario training model. Thanks, I certainly got a lot out of it. All round a great course."
- Violence & Aggression Prevention Manager
NHS Board, Scotland - 2022
NEW ERA OF PUBLIC SAFETY A GUIDE TO FAIR, SAFE, AND EFFECTIVE COMMUNITY POLICING:
Policing Full Report
Recent research has suggested that Officer Safety Training in some forces may not be adequately preparing officers for the heightened risks of their work in the current climate, where assault on police are increasing.
Since 2006, I have audited a host of personal safety and restraint training programs, some of which have dusty histories that go back over 50 years with connections to asian martial arts, and some of which are more modern methods that have come to prominence only in the last couple of decades. Every trainer I have met is convinced that there are "better tactics" and usually that their tactics are the best.
The focus on ‘tactics’ and ‘techniques’ is understandable (and it is even fun sometimes!) however as I hope to explain, the key difference may be in the teaching and NOT in the technical.
BACKGROUND TO 'OST'
There is an assault on a police officer roughly every 22 minutes in the UK.
When such an assault happens, officers rely on their Officer Safety Training (OST) to survive and resolve the incident. In this sense it has some similarities to the Breakaway training our NHS clinical staff receive, and the self-defence training that our Prison Service staff receive, in that its purpose is to prepare at-risk workers for the occupational use of force in their workplace. When the training includes the control and restraint of violently resisting subjects, it may be referred to as Arrest and Self-Defence Skills (ASDS).
I also learned that although most police officers attend officer safety training on an annual basis, the nature, design, content, delivery and crucially the effectiveness of this training is not very well understood. Research into the effectiveness of officer safety training is sparse, however in recent years those who have cast their eyes on this part of police training have been looking at it from a few new and different angles.
CONSEQUENCES OF POOR TRAINING EFFECTIVENESS
Let’s pause for a moment to consider the importance of OST and ASDS training in terms of the police officer, the police services and the public they serve. A quick Google search for police use of force will render story after story of tragic incidents where often vulnerable people have died in police custody where the arrest, control and restraint methods used during their final moments are put under intense scrutiny.
“What the research tells us is that highly skilled police officers tend to use force very effectively. They've got a wider range of techniques to use. And they generally use less force in confrontational situations. However, less skilled officers are more likely to use more force and use force inappropriately. The reason for this is often because of fear.” --Prof. Chris Cushion
I always look at these incidents as multiple tragedies: the officers involved face personal, legal, emotional and organisational stress in addition to the loss, heart-ache, grief and frustration of the relatives of those who lose their lives.
Arguably, beyond the cost and return on investment of providing this training from an organisational point of view, officers and the public deserve to have confidence that OST and ASDS training is achieving its aims: greater safety, less risk and consistency in the appropriate use of force.
THE WHAT-WE-TEACH PROBLEM
Early in my career, I was escorted into a room at a national-level agency and shown a single, security-restricted copy of the ‘Self-Defence’ training programme which was being taught to at-risk staff. My sense of anticipation before opening that document caused my heart to race. You can only imagine my disappointment, however, when I discovered that the ‘security restricted’ material was no better than was available to anyone who can get their hands on the still on-sale 1960s-era Japanese Karate books on the Martial Arts shelf at your local bookstore!
The truth is, there are probably as many different approaches and opinions about the physical management of confrontations as there are people interested in them.
In fact my friend and mentor Gary Klugiewicz from Vistelar, a global consulting and training company focussing on the entire spectrum of human conflict, has often repeated the following: “defensive tactics are a matter of opinion”
THE HOW-WE-TEACH SOLUTION?
In 2014 I met researcher and coaching expert Prof. Chris Cushion, who has for thirty years specialised in coaching and trainer-education. We started a conversation about the efficacy of using a training methodology in which the tactics were based on behavioural, observable effects of violence and the instinctive responses involved in kinetic high-stress violent encounters. We had many conversations and spent more than a few hours in the training hall exploring the issues.
Chris was already experienced in martial arts prior to turning his professional eye on OST and ASDS. One of his first hypotheses that caught my eye was that, while so many of us trainers are wrapped up in the merits of individual tactics for physical intervention, personal safety and restraint, perhaps as a sector we were missing something that he believed that was glaringly obvious.
Perhaps, he said, it was HOW we taught and not what we taught that would make the difference to our learners when, while single-crewed and responding to a call out, they needed to perform tactics robustly and at a high level of skill, with very little notice or preparation, in the context of their working day.
“Obviously, there's huge pressure, financial pressures, resources in training. And how can we do this in a short amount of time and for less money. The purpose of this research overall is try to understand, well what's being done. Is it effective? Does it produce highly skilled officers?” -- Prof. Chris Cushion
We have collaborated extensively to address what may be one of the biggest problems in our industry (learner performance under real-world pressure), while also pointing out the fact that maybe, just maybe, there were already evidence-based and well researched models from the field of coaching, learning and performance which we could lean on to improve the results we were getting with our learners.
While I set out on a professional journey to change the way I and my team of trainers at Dynamis would plan and design and deliver our training in the education, health, social care, hospital security sectors based on his advice, Chris focused his attention on what was happening in the police services and attempted to discover how officer safety training was being delivered to arguably the most at-risk group of workers in the UK in terms of physical assault risk.
His feeling is that the degree of contextualisation, the practice design and the coaching behaviours which shape the learning environment has a large effect on learning, real world performance and therefore true officer safety outcomes.
The results of his study into officer safety training at one police service were published in a Journal of Policing article, published by Oxford University press.
Although limited to one police service’s training provision, some of his findings from this study were :
- a lot of the officers’ learning time was spent standing around or in transitions
- there was a lot of time where the learning was passive (simply watching or listening)
- consequently, paired work and functional time actually practicing tactics was limited
- mainly Blocked Practice did not mirror the job task and was disjointed from real-world timelines
- program design was not uniform from one session to another
- content differed from one OST course to another
- feedback on performance, from the perspective of the individual learner, was limited
A key issue that he noted was that the trainers themselves had low self-awareness, which happens to be (I learned) extremely common among coaches across the entire domain of coaching and instruction. What this means is that coaching and training staff may have certain beliefs about the effectiveness of the program they are teaching which do not match the reported experiences of their learners or the confidence of those learners to persevere in high-risk encounters.
“This is the reality: Violence is chaotic. It's pressure. It's chaos. It's aggressive and very surprising. The training, however, is isolated, low pressure, very predictable, and very linear. The similarity between the training and what officers have to face on the street? It is very different.” -- Prof. Chris Cushion
There were many other notable points made in the study. Overall, what the study suggests is that the learners - our frontline police officers - who need to use and rely on their personal safety training on a daily basis, may have a low level of confidence that the training they are receiving is effective, and crucially it is possible that their trainers may have little awareness of this.
Simulation in nursing and midwifery education - World Health Organisation
"Simulation has been used widely in the clinical training of health-care students and professionals. It is a valuable strategy for teaching, learning and evaluating clinical skills at different levels of nursing and midwifery education: undergraduate, postgraduate and lifelong education (Park et al., 2016; Martins, 2017).
Simulation has a positive impact on students, educators, and the individuals, groups and communities they care for, as well as on education and health organizations. The principal aims of simulation as a teaching method are to improve quality of care and ensure patient safety.
The WHO document Transforming and scaling up health professionals’ education and training (WHO, 2013) strongly recommends the use of simulation.
A large proportion of nursing and midwifery education curricula worldwide is dedicated to the acquisition of clinical skills. At the beginning of the learning period in clinical settings, students should be able to develop safe and timely evidence-based interventions without being interrupted by supervisors due to technical errors that may jeopardize patients’ and students’ safety. In clinical practice with actual patients, students should be self-confident and feel that others trust them; they should feel capable of performing tasks without errors and be confident that the supervisor and other team members believe in their abilities.
From an ethical perspective, invasive procedures should not be taught or practised on real people; instead, trainees should be able to train in simulated, controlled and safe environments, allowing them to make errors and learn from them with no harmful consequences to any person. This ensures absolute respect for human rights by protecting patients’ dignity and guarantees the quality of nursing care, even during health professionals’ learning processes.
Simulation as an active pedagogical strategy helps students to consolidate and value knowledge, develop technical and relational skills, and create rules and habits for thinking and reflection, thereby contributing to the training of competent professionals. In addition, the process is developed within a safe environment for students, teachers and patients (Martins, 2017).
Despite international recommendations to include simulation in nursing and midwifery education and the evidence of its benefits, many institutions have difficulties in integrating simulation methods in their curricula. Reasons for this include the lack of national incentives to transform and scale up nursing and midwifery education, available funding, existing facilities, curriculum management, and the readiness and disposition of school faculties and management.
The way that simulation is integrated in the curriculum varies widely across institutions and countries. Simulation can be integrated into several course units, into theoretical course units as a practical component, or into clinical training course units; simulated practice can also comprise a course unit. Students have the opportunity through some curricula to train in different techniques in different scenarios, while in others, students remain mostly as observers. Simulation can be used almost entirely for the purpose of learning and training specific techniques or can focus on developing more comprehensive and cross-cutting skills (such as patient and team communication, teamwork, decision- making, management of adverse events and leadership) by gradually incorporating techniques in complete scenarios of increasing complexity."
Simulation in nursing and midwifery education - W.H.O. - https://www.euro.who.int/__data/assets/pdf_file/0011/383807/snme-report-eng.pdf?ua=1
Watch our 7-Video Introduction to the SCENA approach
Professor Chris Cushion discusses, in seven short videos, how established evidence and research helps you design and deliver more engaging, effective and efficient training courses in Conflict and Physical Interventions.
HI! I'M GERARD O'DEA
Director Of Training At Dynamis
Hi and thanks for visiting our website today.
In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, i have seen time and again how prepared staff can perform well and respond to challenging circumstances.
From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.
I became involved in this work because i saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.
I and my team of professional trainers now teach in over 200 training engagements every year around the uk and internationally for a wide variety of public-facing organizations just like yours.
We have sought out the best conflict management training content and the best learning methods in the world and bring them together for you and your team.
We use SCENA to deliver satisfaction
What our customers are saying:
Best Course I have attended in the NHS...
“This was by far the best course I’ve attended in the NHS. Fit for purpose, current, relevant and extremely well delivered. 10/10 for delivery, professionalism and structure.”
ANDY W. // Security Management Specialist
Made it Relevant...
“Very good training, and great effort to make it relevant for the type of conflict and situation we face. Excellent Trainer – 10//10”
MICHAELA G. // Community Engagement Officer
Tailored to situations we actually face...
“Gerard was a great teacher, he was very knowledgeable and friendly. He tailored the training to situations we might actually find ourselves in which I found incredibly useful.”
Louise C. // Homeless Shelter Support Worker
I left feeling confident that I could safely apply the techniques I had been shown and know when to use them. Since completing this training another member of staff and I who where both on the course have been able to safely escort a child, whom we have previously struggled and felt unsure/ unsafe with escorting when dis-regulated back in to the school building safety. We were both on the same page as were the other members of staff who witnessed the incident (and were also present for the training that day) and this greatly helped us to safely bring the child back in to school. I would like to once again give my thanks to the team who came in to teach us that day. They were both amazing!
Classroom Teacher // Blossom House School March 2020.
We use SCENA to deliver satisfaction
What our customers are saying:
"Context is so important in how NHS staff manage violent and aggressive behaviours. Decisions made under pressure are different than those made without, we need to create this pressure. If learners cannot see the how or why the techniques will help them, they will disengage. The current style of teaching is not fully encompassing self-awareness, dynamic risk assessing and decision making under pressure that is a constant expectation of staff in their wards and areas. Scenario driven training closes the context gap, staff leave training more confident and safer at being able to prevent and manage violence and aggression."
MICHAELA G. // Community Engagement Officer
Our Process for Working with You
- 1Book your free Talk About Training. Every trainer has unique needs and so you need a unique approach to your development. Our free training needs assessment is a 30-minute process where we identify where you are at, and if SCENA will help you.
- 2Take Part in Train-the-Trainer Development using SCENA. You will learn a completely modern way of delivering training in communications, conflict and physical interventions, based on the latest evidence and research.
- 3You deliver standout training which your learners rave about. Following your SCENA foundations training, you will start to see training design and delivery in a brand new way and your learners will engage and enjoy your courses like never before.
Our Partners and Accreditation
MEMBER OF THE INSTITUTE OF
Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.
COLLABORATIVE PARTNER WITH LOUGHBOROUGH UNIVERSITY
In collaboration with Loughborough University School of Sport, Health and Exercise, Dynamis has been developing an Evidence-based and Research-informed pathway for the teaching and learning of effective Conflict skills since 2015, called SCENA.
When: SCENA Train-the-Trainer Foundation Course takes 5 Days of in-person training, plus project work back in your workplace..
Who: Trainers coming on our courses are usually experienced professionals in their own right, with training experience in the Conflict Management, Customer Service, Personal Safety or Physical Interventions domain. They hold Level 3 Qualifications in physical intervention, conflict management and breakaway/self-protection and sometimes already hold Level 3 Teaching qualifications.
Where: Training is held at Loughborough University or another high-quality training venue chosen to match your needs.
How: Your Coach Development Team deliver this course using a mix of pre-course learning, lecture/presentation, Q&A, teaching practice and scenario rehearsal. The final assessment is based on a workplace project submitted after the in-person course.
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you are not fully satisfied by the training we deliver for your team, just let us know and we'll send you a prompt refund.