A mere 90 minutes of practice-time during one day of breakaway training? Gerard O’Dea here, the Director of Training at Dynamis. This schedule for one day of breakaway training in the image above caught my eye while I explored the ‘market’ today. ...
Three Recommendations for Retail Companies to Teach Their Staff about Conflict Fantastic advice from Dave Young “The three recommendations I’d make for all organizations is to make sure your people know how to make that initial contact. We use our Universal...
Research shows that retailers are most concerned about: Violence against staff Theft by customers Verbal Abuse against staff Robbery Anti-Social Behaviour “The biggest cause for concern in the report’s findings is the prevalence of violence and abuse against...
World-Class Conflict Management Training in London This five-day course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorized to teach this program within their organization....
https://vimeo.com/359546575/041e520e35 Confidence that our people are doing the right thing during conflict management. “My name is Jason Campbell. I’m a senior security leader with NiSource, a utility company that spreads across the Eastern seaboard. My...
“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we...
Conflict Management – “we could be non-escalatory versus relying on de-escalation” Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that capacity....
Conflict Management Training Enhances Officer Safety and Reduces Incidents and Complaints of Using Force “Hi, my name is Tom Poellot. I’m the Chief of Police in the Cudahy Police Department in Wisconsin. We chose Vistelar at the Cudahy Police Department...
Conflict Management Training for Public-Facing Staff “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transit System. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department,...
Conflict Management Trainer Course We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for...
