Keep up with the latest news and updates from our team.
What happens when people can’t predict with any certainty how an organisation will respond to their transgression of an agreement? If a contract is broken, and the consequences could slide on a scale ...
In line with our accredited quality assurance process with the Institute for Conflict Management, and with the cooperation of our client’s management team, we began to gather training needs data from the staff ...
With the ever-closer scrutiny into incidents of aggression and physical violence, which are often video-recorded, managers in many public-facing organisations are under pressure to get real results from the time and resource which ...
The results of our recent Trainer-Development project with a small team of new trainers in Scotland have been very encouraging. In October 2020, I was asked by a client to take three experienced ...
SECOND CHANCES – I enjoyed a support Zoom call with one of our #school clients this morning. A very unpredictable 7 year old in one of our client’s mainstream schools has injured children and ...
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