Communication Skills

Conflict De-Escalation

Personal Safety Skills

Safe Caring

Physical Interventions

Lone Worker Safety

Managing Behaviour

Higher-Risk Contexts

Values-driven and Evidence-based

Conflict Management Training

Dynamis is an ICM Quality Award Centre (QAC#2201) for the delivery of Workplace Violence Prevention Training.  We tailor our Conflict Management, De-Escalation, Breakaway and Physical Restraint Training courses for your context and the unique safety requirements and ethos of your service, enabling your team to improve their practice for the prevention and management of violence and aggression.  

We help your  team to manage the entire spectrum of conflict, from simple communication to complex crisis.  Your staff learn how to prevent and manage conflict verbally if they can, and physically only if they must.  

PMVA Conflict De-Escalation Breakaway and Physical Restraint Training

Conflict Management

Ensure that clients are treated with Dignity and Shown Respect

Foster an atmosphere of non-escalation through social contracts

Generate Voluntary Collaboration, Cooperation or Compliance

Encourage consistent Initial Contacts, Empathy and Persuasion in your interactions

Improve Safety through De-Escalation Skills

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Lone Worker Safety

Risk Awareness for Community Working
Safe Working Practices and Risk Assessment
De-escalation Tactics for High-Risk Encounters
Fear Management and Decision-Making
Body Language, Positioning and Escape Routes
Improve Safety when Working Alone

Personal Safety and Breakaway Skills

Managing Proximity and Body Language Signals
Understanding the principles of Reasonable Force
The Duty of Reasonable Care
Risk Awareness in Violent Confrontations
Reflexive Movement for Breakaway and Disengagement
Survival, Reversal and Escape tactics
Improve Safety by Disengaging

Physical Intervention and Restraint

Teamwork and Communication during incidents
Safe Approach and Verbal Persuasion
Control tactics, Restraint and Immobilisation of a resistant subject
Standing, Seated, Kneeling and Floor considerations and risks
How to minimise or avoid Risks of Restraint Sudden Death
Improve Safety with Teamwork

Learner Feedback in 2018

  • 2018 FEEDBACK SURVEY: The training course from Dynamis fulfilled or exceeded expectations 98.1% 98.1%
  • Our Dynamis instructor had a very good or excellent level of knowledge and competence 97.4% 97.4%
  • The theory and knowledge components helped me professionally 99.6% 99.6%
  • The techniques and tactics were appropriate to real scenarios in our work 97.3% 97.3%
  • Our Dynamis trainer observed good Health and Safety practices 99.4% 99.4%
  • The Dynamis training course was of the right duration to gain the skills and knowledge I needed 89.9% 89.9%
PMVA Conflict De-Escalation Breakaway and Physical Restraint Training

Call 0844 812 9795 or Send an Enquiry to our team here:

  • What kind of course are you interested in and why? What kind of time have you allocated for it and when are you thinking of holding the training? Thank you!
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