Learn How Great Teams Reduce Conflict in their Services Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your workplace (read more)
Use a system to prevent and reduce the need for restraint.
"Behaviour reflects needs and all behaviour has meaning."
"Often the behaviour is unacceptable to staff; but the need is not so unreasonable!"
Book a free Training Needs call now,
to begin systematically reducing restraint in your service.
Hospitals and Healthcare
Local Government & Citizen Services
Primary and Secondary Schools
Prevent & Reduce Incidents Of Restraint
- The aim of this course is to provide staff and organisations with a strategy and system which will help prevent and reduce the need for restraint, seclusion and/or exclusion.
- To also understand where and how these strategies and systems evidence and demonstrate compliance of the relevant sector’s legal frameworks and standards such as within:
- Restraint Reduction Network Training Standards 2019 First Edition
- Ofsted The education and inspection framework May 2019
- Ofsted School inspection handbook May 2019
- Ofsted Positive environments where children can flourish – A guide for inspectors about physical intervention and restrictions of liberty March 2018
- DFE Guide to the Children’s Homes Regulations including the quality standards April 2015
* Ofsted published a new Education Inspection Framework last year (2019) that sets out how Ofsted inspects schools (including academies, non-associated independent schools, further education and early years settings) and how all schools now need to ensure that they comply with this new Ofsted framework.
This course will help your organisation meet those requirements.
Reducing the Need for Restraint
By the end of the course delegates will:
- Be able to better understand and manage challenging behaviour:
- Staff will learn about their psychological responses to challenging behaviour, the needs and wants of the service user, the reasons why behaviour can escalate and how to plan for and manage it, thus empowering staff to have high expectations for service user’s behaviour and conduct.
- Have a basic knowledge of the relevant sector’s legal guidance and frameworks and know how the training tracks across the relevant standards.
- Be able to use behaviour management systems and processes such as ABC charting and Individual Behaviour Plans that they can use to evidence how the organisation is reducing incidents, improve staff wellbeing and morale:
- Individual Behaviour plans – to help to re-regulate service users behaviour.
- ABC Charting – to share good practise, identify triggers and patterns of
behaviour, provide consistency and support each other.
- Behaviour For Learning Targets (schools only) – Differentiation in lessons which
will identify behavioural needs of each individual student and a system which will evidence their progress towards achieving the high expectations of behaviour and conduct set by the school.
Grab a coffee and speak to our training advisor.
With over 15 years of experience working with clients, we are confident that we can gain an understanding of your issues, resources, timeframes and budget quickly and soon propose a training plan which fits your needs.
Our Partners and Accreditation
Member of The Institute of
Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.
European partner for Vistelar
Dynamis is the premier European Partner for Vistelar, a global consulting organisation covering training across the entire spectrum of human conflict.
Book your free training needs assessment.
Every organisation is unique and so you need a unique training course. Our free training needs assessment is a 20-minute process where we identify the risks your staff face and the training solutions you need.
We formulate a Bespoke Training Course.
Having understood the needs of your organisation we will create a bespoke training course tailored to your conflict flashpoints, issues and incident profile.
Your Staff experience relevant and beneficial training.
We will conduct your bespoke training course using the most modern and up-to-date training techniques which ensure authentic learning.
Meaningful Change for Staff and those you Care for
You will see the changes in restrictive practice, the way challenging behaviour is understood, managed, planned for and engaged with.
The power of evidence-based training
High Staff Engagement
Because of the immediate relevance your staff see in our course design and delivery, they are engaged, motivated and energised during and after the training.
Better Transfer to the Workplace
Because sessions are all driven by your own scenarios, issues and challenges with the people you meet in your work, it has immediate relevance and transfers directly to your day-to-day workplace.
"Time Well Spent"
Your teams get many, many opportunities to learn and practice their new skills during 'countless reps' of the target skills, actively learning in every session. There are no boring powerpoints!
Measurable Change Happens
With highly targeted new skills, your teams can make measurable changes to their interactions and truly realise your organisation's safety ethos, focussing on dignity and respect, safety and wellbeing.
Gerard O'Dea // Director of Training at Dynamis
Hi and thanks for visiting our webpage today.
In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, I have seen time and again how prepared staff can perform well and respond to challenging circumstances.
From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.
I became involved in this work because I saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.
I and my team of professional trainers now teach in over 200 training engagements every year around the UK and internationally for a wide variety of public-facing organisations just like yours.
We have sought out the best conflict management training content and the best learning methods in the world and bring them together for you and your team.
Join Over 3,000 Happy Customers
Best Course I have attended in the NHS...
“This was by far the best course I’ve attended in the NHS. Fit for purpose, current, relevant and extremely well delivered. 10/10 for delivery, professionalism and structure.”
Andy W. // Security Management Specialist
Informative and Enjoyable...
“A very professionally run training course, Gerard was a very knowledgeable and relaxed instructor who put the group at ease and made the day both informative and enjoyable.”
Stephen B. // Ambulance Care Assistant
What our customers are saying:
Brought in real life situations...
"I was very nervous about this training but it was a great environment and he made us feel at ease and was encouraging. I liked how he brought in real life situations to make the training more relatable.”
Natalie C. // Dementia Care Senior Support
Knowledgeable and Interactive...
“Very approachable, knowledgable and interactive facilitator who encouraged group discussions and used personal experience to back up the theory/learning”
Children's Respite Centre Senior Carer // Peterborough City Council.
When: 3-6 hours based on your identified needs and scheduled for your convenience
Who: Groups of up to 12 staff are led by each Dynamis trainer (larger groups by request).
Our small but highly focussed team of trainers are highly experienced and professionally qualified verbal and physical intervention specialists, committed to restraint reduction. They hold Level 3 Qualifications in physical intervention, conflict management and breakaway/self-protection and regularly attend CPD events which ensures the quality of their delivery. Dynamis is an ICM Accredited Quality Award centre, assuring clients of our robust processes for the design, development, delivery and support of our training programmes.
Where: Training is held at your venue
How: Our trainers deliver this course using a mix of lecture/presentation, Q&A, physical practice and scenario rehearsal.
Why: ✓ Matched to your needs ✓ Led by Professional Trainers ✓ Legally Audited ✓ Fully Risk-Assessed ✓ Values Dignity and Respect ✓Safeguards Client rights ✓ Offers Staff Practical Options ✓ Compliant with Government Regulations ✓ Value for Your Investment
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you are not fully satisfied by the training we deliver for your team, just let us know and we'll send you a prompt refund.
Frequently Asked Questions
Where is the training carried out?
Write the answer to the question here. This way, your visitors can easily pick the questions that matter to them, without being distracted by loads of text from the FAQ.
What is the investment in training?
The text in this landing page gives you a lot of help in creating good copy. And don't worry about it too much. The only way to get better at copywriting is to write more copy. So, get writing.
How many people can attend a training course?
Only if you like awesome landing pages that are rapidly customizable to your needs.
Is Dynamis training Accredited?
Does your product have a target audience? Does it have benefits? Then you can and should explain those benefits to your target audience on a page like this.
Is the training suitable for my staff and my context?
Your customers will let you know. The best way to find the "right" questions to answer in your FAQ is to pay attention to questions your visitors and customers send you. Your support system or helpdesk will be a rich source of insights about what questions need answering.
From what I know of talking with learners on our Conflict Management courses for years, I am quite sure that many people would rather be punched in the head than spat in the face. I think that during the current crisis, we could add being intentionally coughed-at into the same category of assault. There’s a (read more)