We recently took the opportunity to review hundreds of feedback responses from a long-standing client who chose us to work with their security teams in hospitals in various parts of the UK, since 2018. We have collated the feedback from individual security officers who worked with our trainers over the period, to produce the data (read more)
A proven system to prevent and reduce the need for restraint.
"By treating people with dignity and showing them respect in every interaction, an environment of support and care can be developed where even disagreements and physical risks can be dealt with in a productive and open way" - Gerard O'Dea
Book a free Training Needs call now, to begin systematically reducing restraint in your service.
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Prevent & Reduce Incidents Of Restraint
Successful restraint reduction strategies are built on values and culture. High-quality training can play a key role in reducing restraint, but short standalone courses have limited impact when entrenched workplace culture cancels out potential training benefits.
Cultural change must be led from within, with specialist external input focused on empowering employees to lead the change they want to see. A train-the-trainers programme, like the one featured here, can yield significant results within just a few months.
This programme focused on empowering staff to improve care, consistency, communication and confidence, with content that included de- escalation training, personal safety, breakaway skills and physical interventions.
Reducing the Need for Restraint
The Dynamis programme focuses on improving care, consistency, communication and confidence, through content including:
- core values: Treating people with dignity by showing respect in every encounter
- consistent high expectations of every staff member's practice of communication
- pro-active behaviour mapping and care planning to reduce negative stimulation and boredom
- non-escalation skills for preventing everyday encounters turning to conflict
- de-escalation training to defuse encounters which escalate
- crisis management strategies to deal with service users who are emotionally disturbed or in crisis
- self-protection and breakaway skills to increase staff confidence and injury prevention
- team-based holding interventions without pain or the indignity of floor holds, wherever and whenever possible.
- introduction of safer options for the management of distress, including the Safety Pod equipment.
- staff debriefing strategies, guaranteed opportunities for post-incident review and follow-up
Staff comments from our programme of Restraint Reduction training....
Hospitals and Healthcare
Grab a coffee and speak to our training advisor.
With over 15 years of experience working with clients, we are confident that we can gain an understanding of your issues, resources, timeframes and budget quickly and soon propose a training plan which fits your needs.
Book your free training needs assessment.
Every organisation is unique and so you need a unique training course. Our free training needs assessment begins with a 20-minute process where we identify the risks your staff face and the organisational goals you are aiming for.
We formulate a Bespoke Training Course.
Having begun the process to understood the needs of your organisation we will formulate a bespoke training strategy tailored to your conflict flashpoints, issues and incident profile.
Your Staff experience relevant and beneficial training.
We will conduct your bespoke training course (or trainer development) using the most modern and up-to-date training techniques which ensure authentic learning.
Meaningful Change for Staff and those you Care for
You will see the changes in restrictive practice, the way challenging behaviour is understood, managed, planned for and engaged with.
The power of evidence-based training
High Staff Engagement
Because of the immediate relevance your staff see in our course design and delivery, they are engaged, motivated and energised during and after the training.
Better Transfer to the Workplace
Because sessions are all driven by your own scenarios, issues and challenges with the people you meet in your work, it has immediate relevance and transfers directly to your day-to-day workplace.
"Time Well Spent"
Your teams get many, many opportunities to learn and practice their new skills during 'countless reps' of the target skills, actively learning in every session. There are no boring powerpoints!
Measurable Change Happens
With highly targeted new skills, your teams can make measurable changes to their interactions and truly realise your organisation's safety ethos, focussing on dignity and respect, safety and wellbeing.
Gerard O'Dea // Director of Training at Dynamis
Hi and thanks for visiting our webpage today.
In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, I have seen time and again how prepared staff can perform well and respond to challenging circumstances.
From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.
I became involved in this work because I saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.
I and my team of professional trainers now teach in over 200 training engagements every year around the UK and internationally for a wide variety of public-facing organisations just like yours.
We have sought out the best conflict management training content and the best learning methods in the world and bring them together for you and your team.
Join Over 3,000 Happy Customers
Best Course I have attended in the NHS...
“This was by far the best course I’ve attended in the NHS. Fit for purpose, current, relevant and extremely well delivered. 10/10 for delivery, professionalism and structure.”
Andy W. // Security Management Specialist
Informative and Enjoyable...
“A very professionally run training course, Gerard was a very knowledgeable and relaxed instructor who put the group at ease and made the day both informative and enjoyable.”
Stephen B. // Ambulance Care Assistant
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you are not fully satisfied by the training we deliver for your team, just let us know and we'll send you a prompt refund.
Frequently Asked Questions
Where is the training carried out?
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What is the investment in training?
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How many people can attend a training course?
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Is Dynamis training Accredited?
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Is the training suitable for my staff and my context?
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Our Partners and Accreditation
Member of The Institute of
Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.
European partner for Vistelar
Dynamis is the premier European Partner for Vistelar, a global consulting organisation covering training across the entire spectrum of human conflict.