Learn How Great Teams Reduce Conflict in their Services Your team may encounter frustrated, angry and distressed people. Effective training can help your people to deal with those encounters expertly and keep everyone safe in your organisation. Your team are doing their very best to meet the needs of those they encounter in your workplace (read more)
Safe Holding Training
Enable your team to prevent and manage distressed behaviour with vulnerable adults in care.
Book a free Training Needs call now,
to get the right Safe Holding
training for your team.
Hospitals and Healthcare
Local Government & Citizen Services
Our Experience in Safe Holding Training
Dynamis Safe Holding (physical restraint with vulnerable people) training will enable your staff with the knowledge, skills and judgement to be able to carry out last-resort restrictive physical interventions, appropriately to your environment.
Our courses are always tailored for their specific target context and client group. Our team is experienced in training teams working with vulnerable people of all kinds in healthcare, social care, psychiatric, security and hospital environments.
Safe Holding and Restraint
Our Safe Holding course provides your staff with skills and procedures for managing the higher-risk behaviours which occir when, regrettably, vulnerable adults present with potentially harmful behaviours when they are distressed, startled or confused.
Understanding Dementia and Distress
Over 15 years we have developed training which clearly explains to frontline staff how the progression of dementia and the experience of living in care can cause distress, frustration alarm and even aggression. By clarifying these issues we allow staff an insight into the reasons why they face these behaviours and why they must respond with compassion.
Safe Caring in Practice
Our Safe Caring training course helps your staff to work in close proximity with older people who can present with unpredictable or distressed behaviours while deploying effective measures which make them less vulnerable to being caught off guard.
Special Communication Needs
A wide range of alternative communication skills are needed for listening to, empathising with and then responding compassionately when the vulnerable adults we look after are expressing their distress or frustration in a care setting.
Feedback from Learners About Our Training
Course Met or Exceeded Expectations
Trainer Was Very Good or Excellent
Training was Relevant and Appropriate
Can we adapt our Safe Holding Training for different environments and contexts?
We have delivered tailored Restraint Training Course programmes for a wide variety of clients such as those listed here, where you can read about how we worked successfully to deliver their objectives for the training:
Your team learn in a scenario-driven 'mesh'
Because of our unique training methodology which progresses understanding, decision-making and skills together and in-context, your team will learn restraint skills and understanding which will more-easily transfer to your workplace and make it safer for everyone.
Your teams will model and practice appropriate verbal skills for preventing and de-escalating conflict.
Legal Rules for Restrictive Practice
Your team will reflect on the legal basis for their actions, assisting in effective reporting.
Your team will develop their awareness of behaviour cues and the ways in which situations can trigger distress, anger or emotional disturbance.
Teamwork during incidents
Your team will have to work together to solve problems, learning along the way how to think and to communicate as a team.
Your team will be challenged to develop personal safety habits and perform robust, appropriate self-protection tactics in many different scenarios.
Restraint Reduction Principles
Your team will be challenged to embody restraint-reduction principles in each scenario they work through.
Every restraint carries risk, so your team must learn how to navigate options and reduce the risk of adverse outcomes through serious injury or death.
Your team will develop flexible skills to perform safe holding, control or restraint appropriately to the level of risk and the vulnerability of the person they engage with.
Grab a coffee and speak to our training advisor.
With over 15 years of experience working with clients, we are confident that we can gain an understanding of your issues, resources, timeframes and budget quickly and soon propose a training plan which fits your needs.
Organise Safe Holding Training Painlessly
Book your free training needs assessment.
Every organisation is unique and so you need a unique training course. Our free training needs assessment is a 30-minute process where we identify the risks your staff face and the training solutions you need.
We formulate a Bespoke Training Course.
Having understood the needs of your organisation we will create a bespoke Safe Holding training course tailored to your conflict flashpoints, issues and incident profile.
Your Staff experience relevant and beneficial training.
We will conduct your bespoke Safe Holding training course.
Satisfaction and Course Follow-up
Following the training session, we will conduct questionnaires with all attendees to give tangible before and after data.
The power of evidence-based training
High Staff Engagement
Because of the immediate relevance your staff see in our course design and delivery, they are engaged, motivated and energised during and after the training.
Better Transfer to the Workplace
Because sessions are all driven by your own scenarios, issues and challenges with the people you meet in your work, it has immediate relevance and transfers directly to your day-to-day workplace.
"Time Well Spent"
Your teams get many, many opportunities to learn and practice their new skills during 'countless reps' of the target skills, actively learning in every session. There are no boring powerpoints!
Measurable Change Happens
With highly targeted new skills, your teams can make measurable changes to their interactions and truly realise your organisation's safety ethos, focussing on dignity and respect, safety and wellbeing.
Gerard O'Dea // Director of Training at Dynamis
Hi and thanks for visiting our webpage today.
In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, I have seen time and again how prepared staff can perform well and respond to challenging circumstances.
From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.
I became involved in this work because I saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.
I and my team of professional trainers now teach in over 200 training engagements every year around the UK and internationally for a wide variety of public-facing organisations just like yours.
We have sought out the best conflict management training content and the best learning methods in the world and bring them together for you and your team.
Join Over 3,000 Happy Customers
Extremely professional and relevant
"Our trainer was extremely professional. I thoroughly enjoyed the Legislation part as this is relevant to my role as the Moving and Handling trainer in my workplace. The trainer engaged well with staff and had excellent professionalism and knowledge. Overall a great day. Thank you."
Sister. // Cross and Passion Convent
Best training session that I have ever been on...
"The training was outstanding, the trainer was extremely knowledgeable. This is one of the best training sessions that I have ever been on. I honestly don't think you can improve this course! Thank you very much it really was outstanding."
Brenda C. // Senior Care Assistant
What our customers are saying:
Brought in real life situations...
"I was very nervous about this training but it was a great environment and he made us feel at ease and was encouraging. I liked how he brought in real life situations to make the training more relatable.”
Natalie C. // Dementia Care Senior Support
Provided real scenarios...
"The tutor engaged all learners from the start of the course. His knowledge was extensive and he provided real scenarios to enable us to relate theory to practice.
Working with dementia, residents can be fearful which sometimes result in aggressive behaviour, its was good to learn techniques to help protect myself and the dementia patients"
Children's Respite Centre Senior Carer // Peterborough City Council.
Learning Outcomes for Safe Holding with Vulnerable Adults and Older People
Your staff will meet these Safe Holding Learning Outcomes-
Appropriate Listening, Engagement and Influencing communication skills for working with people who are elderly
Conduct safe practices for approaching and interaction with older clients exhibiting distressed behaviours
Use Prompting, Guiding, Escorting and Holding Skills with older clients who present with distressed or violent behaviour.
Understand the Duty of Care requirements regarding Restraint and Protection for Older People in Care.
Understand staff rights and the limitations of those rights to use force for Restraint and Protection
Know the risks associated with physical intervention and specifically the risks of serious injury.
This course begins with a careful explanation of the triggers of stress-related behaviours in people with dementia. Our focus here is to encourage staff to look carefully at how their actions and beliefs and values may be increasing the levels of stress which their clients experience. We then discuss the actions of care staff which can be defined as restrictive practices or ‘restraint’ of older people and specifically the rules which govern the appropriateness of any intrusion into the liberty of an older person.
We explore with staff the different ways in which they might approach an older person in a non-escalatory manner.
If they meet an oder person in distress; how might staff interact with them in a way which encourages calm and comfort and security?
Where clients sometimes exhibit sudden, unexpected or unforeseen behaviours which might harm, we also enable staff with some insights into how they can work in close proximity with their clients in a way which also keeps them safe. We explore body language and proxemics which promote dignity, safety and security for both carers and clients.
This is a popular course among staff and management, and anecdotal evidence suggests that it improves the lives of clients in the services we have delivered it. It may be coupled with our less-restraint focussed Safe Caring course to create a comprehensive Dementia and Challenging/Distressed Behaviours programme.
Some additional details
When: Usually over 1 Day on a date scheduled for your convenience. Can be coupled with our Safe Caring course for a comprehensive 2-day treatment of the issues relating to non-escalation, de-escalation, crisis communications and personal safety for staff.
Who: up to 12 of your care staff are led through this Safe Holding training course by one qualified and experienced Dynamis trainer.
What Roles? Care Home Manager, Deputy Manager, Charge Nurse, Team Leader, Senior Care Assistant, Care Assistant, Therapist, Activities Supervisor
Where: at your venue
How: Our trainers deliver this Safe Holding course using a mix of lecture/presentation, Q&A, physical practice and scenario rehearsal.
Why: ✓ Matched to your needs ✓ Led by Professional Trainers ✓ Legally Compliant ✓ Risk-Assessed ✓ Values Dignity and Respect ✓ Safeguards Client rights ✓ Offers Staff Practical Options ✓ Compliant with Government Regulations ✓ Value for Your Investment
Frequently Asked Questions
Where is the training carried out?
Usually the training venue will be our client's responsibility and full details of this are made clear around the time of booking so that you know what we are going to need to give your people the best possible experience of training with our team.
We have often helped our clients to source appropriate training venues, where that assistance was requested!
Due to the nature of our training approach, we often require a good-sized training room which has the capacity for your team to move around in and in which we can set up scenarios which are as close as we can get them to real-world applications of the material we teach your people.
What is the investment in training?
Our training costs are often calculated on a per-day basis and directly related to the Needs Analysis which we carry out with you.
We are constantly working to make sure that the investment level is reasonable and competitive.
We generally ask for an investment which takes into account the type of content we are going to work on with your staff, the numbers of staff involved, the risk level of the encounters they engage in and the number of days of training which will be required to get your people up to the proper standard.
We are VAT registered and all pricing sent to you is 'plus VAT at the prevailing rate'.
We also charge travel expenses which you should discuss with our training advisor so that these are as clear as possible as you book in your training course.
How quickly can I book training to happen?
Our training advisor is waiting to have a call with you to discuss your timelines and preferred schedule. We generally book training 4-6 weeks out from today, however we always have been able to respond to clients who need training 'as soon as possible' when urgent needs pop up. The sooner we talk with you, the sooner we can get the training in place!
How many people can attend a training course?
There are numerous formats which we use to deliver training with your team, whether it be a large group or a smaller team. We know that the best group sizes for learning depend on the complexity of the material to be covered, the amount of time we have with your people and also the constraints you may be working with in your budget and resources. Most of our clients put 12-16 people in our less-physically demanding training courses, and often fewer people than this into our more demanding courses. Let's talk about the best solution for your needs....
Is Dynamis training Accredited?
Dynamis has attained the respected Quality Award Centre status (QAC #2201) with the Institute for Conflict Management (ICM), demonstrating our commitment to quality assurance and strict adherence to the most recent guidance on the management and prevention of workplace conflict. All our trainers are fully qualified and attend CPD development on a regular basis in accordance with ICM requirements.
Is the training suitable for my staff and my context?
Our goal is that you see a tremendous improvement in your team's ability to prevent and manage difficult encounters with the people in your service, so we focus on making sure that each training session with your people feels directly connected to their everyday work and is compliant with the relevant guidance which governs it.
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you are not fully satisfied by the training we deliver for your team, just let us know and we'll send you a prompt refund.
Our Partners and Accreditation
Member of The Institute of
Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.
Regional representative for 9 Attitudes behavioural tactics
Dynamis represents the 9 Attitudes system, a fully behavioural approach to self-protection and physical control which is based on the observable realities of physical confrontation.
From what I know of talking with learners on our Conflict Management courses for years, I am quite sure that many people would rather be punched in the head than spat in the face. I think that during the current crisis, we could add being intentionally coughed-at into the same category of assault. There’s a (read more)