Safe Holding Training

Enable your team to prevent and manage distressed behaviour with vulnerable adults in care.

  • Understanding Distress and Dementia
  • Safe and Compassionate Approaches
  • Special Communication Needs
  • Procedures for Physical Risk

Book a free Training Needs call now,

to get the right Safe Holding 

training for your team.

Our clients

Hospitals and Healthcare

Public-Facing Organisations

Local Government  & Citizen Services

Our Experience in Safe Holding Training

Dynamis Safe Holding (physical restraint with vulnerable people) training will enable your staff with the knowledge, skills and judgement to be able to carry out last-resort restrictive physical interventions, appropriately to your environment.

Our courses are always tailored for their specific target context and client group.  Our team is experienced in training teams working with vulnerable people of all kinds in healthcare, social care, psychiatric, security and hospital environments.

Safe Holding and Restraint

Our Safe Holding course provides your staff with skills and procedures for managing the higher-risk behaviours which occir when, regrettably, vulnerable adults present with potentially harmful behaviours when they are distressed, startled or confused.

Understanding Dementia and Distress

Over 15 years we have developed training which clearly explains to frontline staff how the progression of dementia and the experience of living in care can cause distress, frustration alarm and even aggression. By clarifying these issues we allow staff an insight into the reasons why they face these behaviours and why they must respond with compassion.

Safe Caring in Practice

Our Safe Caring training course helps your staff to work in close proximity with older people who can present with unpredictable or distressed behaviours while deploying effective measures which make them less vulnerable to being caught off guard.

Special Communication Needs

A wide range of alternative communication skills are needed for listening to, empathising with and then responding compassionately when the vulnerable adults we look after are expressing their distress or frustration in a care setting.

Feedback from Learners About Our Training


Course Met or Exceeded Expectations


Trainer Was Very Good or Excellent


Training was Relevant and Appropriate

Can we adapt our Safe Holding Training for different environments and contexts?

We have delivered tailored Restraint Training Course programmes for a wide variety of clients such as those listed here, where you can read about how we worked successfully to deliver their objectives for the training:

Your team learn in a scenario-driven 'mesh'

Because of our unique training methodology which progresses understanding, decision-making and skills together and in-context, your team will learn restraint skills and understanding which will more-easily transfer to your workplace and make it safer for everyone.

Communication Skills

Your teams will model and practice appropriate verbal skills for preventing and de-escalating conflict.

Legal Rules for Restrictive Practice

Your team will reflect on the legal basis for their actions, assisting in effective reporting.

Behaviour Awareness

Your team will develop their awareness of behaviour cues and the ways in which situations can trigger distress, anger or emotional disturbance.

Teamwork during incidents

Your team will have to work together to solve problems, learning along the way how to think and to communicate as a team.


Your team will be challenged to develop personal safety habits and perform robust, appropriate self-protection tactics in many different scenarios.

Restraint Reduction Principles

Your team will be challenged to embody restraint-reduction principles in each scenario they work through.

Risk Awareness

Every restraint carries risk, so your team must learn how to navigate options and reduce the risk of adverse outcomes through serious injury or death.

Holding Skills

Your team will develop flexible skills to perform safe holding, control or restraint appropriately to the level of risk and the vulnerability of the person they engage with.

Grab a coffee and speak to our training advisor.

With over 15 years of experience working with clients, we are confident that we can gain an understanding of your issues, resources, timeframes and budget quickly and soon propose a training plan which fits your needs.

How to...

Organise Safe Holding Training Painlessly

Our Process


Book your free training needs assessment.

Every organisation is unique and so you need a unique training course. Our free training needs assessment is a 30-minute process where we identify the risks your staff face and the training solutions you need.


We formulate a Bespoke Training Course.

Having understood the needs of your organisation we will create a bespoke Safe Holding training course tailored to your conflict flashpoints, issues and incident profile.


Your Staff experience relevant and beneficial training.

We will conduct your bespoke Safe Holding training course. 


Satisfaction and Course Follow-up

Following the training session, we will conduct questionnaires with all attendees to give tangible before and after data.

The power of evidence-based training

High Staff Engagement

Because of the immediate relevance your staff see in our course design and delivery, they are engaged, motivated and energised during and after the training.

Better Transfer to the Workplace

Because sessions are all driven by your own scenarios, issues and challenges with the people you meet in your work, it has immediate relevance and transfers directly to your day-to-day workplace.

 "Time Well Spent"

Your teams get many, many opportunities to learn and practice their new skills during 'countless reps' of the target skills, actively learning in every session. There are no boring powerpoints!

Measurable Change Happens

With highly targeted new skills, your teams can make measurable changes to their interactions and truly realise your organisation's safety ethos, focussing on dignity and respect, safety and wellbeing.

Gerard O'Dea  //  Director of Training at Dynamis

Hi and thanks for visiting our webpage today.

In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, I have seen time and again how prepared staff can perform well and respond to challenging circumstances.

From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.

I became involved in this work because I saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.

I and my team of professional trainers now teach in over 200 training engagements every year around the UK and internationally for a wide variety of public-facing organisations just like yours.

We have sought out the best conflict management training content and the best learning methods  in the world and bring them together for you and your team.

Gerard O'Dea

Join Over 3,000 Happy Customers

Extremely professional and relevant

"Our trainer was extremely professional. I thoroughly enjoyed the Legislation part as this is relevant to my role as the Moving and Handling trainer in my workplace. The trainer engaged well with staff and had excellent professionalism and knowledge. Overall a great day. Thank you."

Sister.  //  Cross and Passion Convent

Best training session that I have ever been on...

"The training was outstanding, the trainer was extremely knowledgeable. This is one of the best training sessions that I have ever been on. I honestly don't think you can improve this course! Thank you very much it really was outstanding."

Brenda C.  // Senior Care Assistant

What our customers are saying:

Brought in real life situations...

"I was very nervous about this training but it was a great environment and he made us feel at ease and was encouraging. I liked how he brought in real life situations to make the training more relatable.”

Natalie C.  //  Dementia Care Senior Support

Provided real scenarios...

"The tutor engaged all learners from the start of the course. His knowledge was extensive and he provided real scenarios to enable us to relate theory to practice.

Working with dementia, residents can be fearful which sometimes result in aggressive behaviour, its was good to learn techniques to help protect myself and the dementia patients"

Children's Respite Centre Senior Carer  //  Peterborough City Council.

  • Learning Outcomes

  • Resources

  • Course Details

  • Feedback

Learning Outcomes for Safe Holding with Vulnerable Adults and Older People

Your staff will meet these Safe Holding Learning Outcomes-

Appropriate Listening, Engagement and Influencing communication skills for working with people who are elderly
Conduct safe practices for approaching and interaction with older clients exhibiting distressed behaviours
Use Prompting, Guiding, Escorting and Holding Skills with older clients who present with distressed or violent behaviour.
Understand the Duty of Care requirements regarding Restraint and Protection for Older People in Care.
Understand staff rights and the limitations of those rights to use force for Restraint and Protection
Know the risks associated with physical intervention and specifically the risks of serious injury.

This course begins with a careful explanation of the triggers of stress-related behaviours in people with dementia. Our focus here is to encourage staff to look carefully at how their actions and beliefs and values may be increasing the levels of stress which their clients experience. We then discuss the actions of care staff which can be defined as restrictive practices or ‘restraint’ of older people and specifically the rules which govern the appropriateness of any intrusion into the liberty of an older person.

We explore with staff the different ways in which they might approach an older person in a non-escalatory manner.

If they meet an oder person in distress; how might staff interact with them in a way which encourages calm and comfort and security?

Where clients sometimes exhibit sudden, unexpected or unforeseen behaviours which might harm, we also enable staff with some insights into how they can work in close proximity with their clients in a way which also keeps them safe. We explore body language and proxemics which promote dignity, safety and security for both carers and clients.

This is a popular course among staff and management, and anecdotal evidence suggests that it improves the lives of clients in the services we have delivered it. It may be coupled with our less-restraint focussed Safe Caring course to create a comprehensive Dementia and Challenging/Distressed Behaviours programme.

Frequently Asked Questions

Where is the training carried out?

What is the investment in training?

How quickly can I book training to happen?

How many people can attend a training course?

Is Dynamis training Accredited?

Is the training suitable for my staff and my context?


100% Satisfaction Guarantee

You are fully protected by our 100% Satisfaction-Guarantee. If you are not fully satisfied by the training we deliver for your team, just let us know and we'll send you a prompt refund.

Gerard O'Dea

Our Partners and Accreditation

ICM Logo

Member of The Institute of

Conflict Management

Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.

Healthcare Myth 2: If I Say Something It Will Make Things Worse 2

European partner for Vistelar

Dynamis is the premier European Partner for Vistelar, a global consulting organisation covering training across the entire spectrum of human conflict.

Personal Safety Trainer 35

Regional representative for 9 Attitudes behavioural tactics

Dynamis represents the 9 Attitudes system, a fully behavioural approach to self-protection and physical control which is based on the observable realities of physical confrontation.

January 5, 2021

SECOND CHANCES – I enjoyed a support Zoom call with one of our #school clients this morning. A very unpredictable 7 year old in one of our client’s mainstream schools has injured children and staff, sometimes causing hospitalisation. He runs off, climbs furniture and has left the school premises. #disruptive! The child has had a rough (read more)

November 6, 2020

Customised Trainer Development for YOUR service could create meaningful change like this. The inspectors confirmed: “a significant reduction in physical intervention. They loved the service-user-specific training needs. They loved the new training package and had very positive feedback from the staff who report they now feel more confident and competent in their practice” We were (read more)

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