Values-driven and Evidence-based Training
Dynamis is an ICM Quality Award Centre (QAC#2201) for the delivery of Workplace Violence Prevention Training. We tailor our Conflict Management, De-Escalation, Breakaway and Physical Restraint Training courses for your context and the unique safety requirements and ethos of your service, enabling your team to improve their practice for the prevention and management of violence and aggression.
- Conflict Resolution
- Lone Worker Personal Safety
- Self-Protection and Breakaway
- Physical Intervention and Restraint
We help your team to manage the entire spectrum of conflict, from simple communication to complex crisis. The approach we teach your staff combines verbalisation skills for de-escalation of conflict with appropriate, last-resort physical alternatives.

Conflict Management
Ensure that clients are treated with Dignity and Shown Respect
Foster an atmosphere of non-escalation through social contracts
Generate Voluntary Collaboration, Cooperation or Compliance
Encourage consistent Initial Contacts, Empathy and Persuasion in your interactions
Improve Safety through De-Escalation Skills
Lone Worker Safety
Risk Awareness for Community Working
Safe Working Practices and Risk Assessment
De-escalation Tactics for High-Risk Encounters
Fear Management and Decision-Making
Body Language, Positioning and Escape Routes
Improve Safety when Working Alone
Self-Protection and Breakaway
Managing Proximity and Body Language Signals
Understanding the principles of Reasonable Force
The Duty of Reasonable Care
Risk Awareness in Violent Confrontations
Reflexive Movement for Breakaway and Disengagement
Survival, Reversal and Escape tactics
Improve Safety by Disengaging
Physical Intervention and Restraint
Teamwork and Communication during incidents
Safe Approach and Verbal Persuasion
Control tactics, Restraint and Immobilisation of a resistant subject
Standing, Seated, Kneeling and Floor considerations and risks
How to minimise or avoid Risks of Restraint Sudden Death
Improve Safety with Teamwork
Learner Feedback in 2018
- 2018 FEEDBACK SURVEY: The training course from Dynamis fulfilled or exceeded expectations 98.1%
- Our Dynamis instructor had a very good or excellent level of knowledge and competence 97.4%
- The theory and knowledge components helped me professionally 99.6%
- The techniques and tactics were appropriate to real scenarios in our work 97.3%
- Our Dynamis trainer observed good Health and Safety practices 99.4%
- The Dynamis training course was of the right duration to gain the skills and knowledge I needed 89.9%