Conflict Management Trainer Course in Nottingham this Week for Hospital Security

Gary and Gerard are getting the room ready to welcome 25 healthcare security professionals tomorrow who are embarking on a one-week masterclass in conflict management for hospital violence reduction....
JCI Issues Sentinel Event Alert about Workplace Violence in Healthcare

JCI Issues Sentinel Event Alert about Workplace Violence in Healthcare

The JCI just issued Seven Steps to Manage Workplace Violence in Healthcare. Physical and verbal violence against health care workers is a worldwide problem and this week it was addressed by one of the largest accreditation bodies who survey and inspect hospitals...
Patient Care and Compassion in PMVA Training

Patient Care and Compassion in PMVA Training

Patient Care has to be part of good PMVA Training — Patient Care relies on the compassion of the staff who are drawn to the profession of caring and their level of support, mentoring, leadership and the environment in which they are interacting with patients,...