ICM Quality Centre

In 2017 Dynamis became a Quality Award Centre with the Institute of Conflict Management (QAC#2201) which provides independently-assessed evidence to clients of our high quality assurance standards through a rigorous assessment process as follows:

  • A record of the organisation/individuals details and background including core activities and corporate structure
  • Evidence of the organisation/individuals approach to risk assessment and training needs analysis
  • Examples of programme development and design and their training rationale
  • Examples of course administration/documentation
  • Copy of their Health & Safety policy
  • A Quality Assurance Policy
  • Examples of material used to support learners
  • Details of their procedures for providing an appropriate learning environment including health & safety issues surrounding the venue
  • A policy for undertaking occupational health checks for learners involved in physical skills training
  • Evidence and record of it’s trainers existing training qualifications and experience and CPD records
  • Copies of insurance details
  • First aid policy and arrangements
  • Details of administration and certification process (Data-protection Act)
  • Confirmation of their adherence to the ICM Code of Practice

Gerard O’Dea, our Director of Training, also holds the ICM Physical Skills Tutor Award (ICM L324 # 5488T) which provides independent quality assurance, evidence, verification and recognition of the award holders’ expertise, knowledge and qualifications in physical skills tuition.

Gerard O'Dea - Dir. of Training

Gerard O’Dea, Director of Training at Dynamis

Prevention and Management of Violence and Aggression 31

Specialist Advisor – Prevention & Management of Workplace Violence

  • European Adviser for ‘Verbal Defense and Influence’ Conflict Management
  • Specialist Personal Safety and Physical Interventions Training Consultant
  • Certified Expert Witness on Conflict and Use of Reasonable Force
  • Recognised Institute for Conflict Management Physical Skills Tutor (ICM L324 #5488T)


Cardiff University Law School / Bond Solon Certified Expert Witness (Criminal Cases)

University of Stirling  BA Business Studies and Japanese

European Adviser for ‘Verbal Defense and Influence’ Conflict Communications Programmes from the Vistelar Group

Institute of Conflict Management Physical Skills Tutor Award (L324 # 5488T)

  • BTEC Level 4 Professional Award in Safer People Handling (RoSPA)
  • BTEC Level 4 Professional Award in Preparing to Teach in the Lifelong Learning Sector (PTLLS)
  • BTEC Level 3 Advanced Award in Delivery of Conflict Management Training
  • BTEC Level 3 Advanced Award in Physical Restraint Practice
  • BTEC Level 3 Advanced Award in Physical Intervention (SIA)
  • BTEC Level 3 Advanced Award in Advanced Self Defence Instruction
  • BTEC Level 3 Advanced Award in Coaching & Instruction of Physical Restraint
  • BTEC Level 3 Advanced Award in Safe and Effective use of Restraint Devices

Chartered Institute for Environmental Health 

  • Level 2 Award in Manual Handling
  • Level 3 Award in Principles and Practice of Risk Assessment

Certified by the Institute for Prevention of In-Custody Deaths as a Use-of-Force Trainer

Certified at the NHS National Conflict Resolution syllabus Familiarisation Seminar

Certified at the AELE Workshop on Legal, Psychological and Biomechanical Aspects of Officer-Involved Lethal and Less-Lethal Use of Force.

National Federation for Personal Safety (NFPS) Certified Violence at Work Risk Assessor


  • Protecting Scottish Public Services Workers National Conference Glasgow (2007)
  • Control & Restraint General Services Association National Conference Edinburgh (2010)

Areas of Expertise

  • Restrictive Practices and Restraint Minimisation Programmes
  • Non-Escalation and De-escalation of Conflict and Distress in Care Environments
  • Appropriate and Relevant Restraint and Control Tactics and Procedures
  • Guidance on ‘Positive and Proactive Care’  (Department of Health 2014)
  • The issues in common and criminal law in relation to restraint and use of force
  • How the Human Rights Act 1998 impacts on training and management of physical interventions
  • How Health and Safety legislation relates to staff who face occupational personal safety risk
  • Restraint-related risks of sudden death and serious injury
  • Human Factors-based Training Needs Analysis and Programme Design
  • Psychological and Physiological factors in high-risk confrontations
  • Obligations of managers under the Management of Health and Safety at Work Regulations 1999
  • The impact of legislation and Department for Education, Department of Health national guidance for the care of children and vulnerable adults in crisis.

Dynamis Insight is an accredited provider of personal safety, conflict management and physical intervention and training which is based on modern findings about the nature of aggression and violent confrontations.  Our courses are sought out all across the UK and Internationally.  Please email our team or call our office staff on 0844 812 9795 to talk to us about your particular training needs.

Gerard Holds the ICM PSTA Award

Aimed at the individual Tutor, the ICM Physical Skills Tutor Award is designed to provide the physical skills tutor with the opportunity to have his/her expertise verified, recognised and certificated by the ICM.  The PSTA is a registered ICM Member attached to an ICM QAC and be able to demonstrate and evidence their expertise, knowledge and qualifications in physical skills tuition.

In regard to the analysis, development, design and delivery of training:

  • The tutor can identify individual learning aims and programmes
  • Agree learning programmes with learners
  • Develop training sessions
  • Create a climate that promotes learning
  • Enable learning through demonstration and instruction
  • Enable individual learning through coaching
  • Enable group learning
  • Monitor and review progress with learners
  • Evaluate and develop own practice

In regard to Physical Skills training

      • The tutor is familiar with the National Occupational Standards ‘Prevention & Management of Work Related Violence’; current Health & Safety Legislation; are able to describe the implication of using physical skills in relation to The Law and the European Human Rights Act
      • The tutor can maintain and monitor a safe and healthy training environment; explain how they would select appropriate equipment and resources specific to the training programme
      • The tutor can design lesson plans with specific aims and objectives and be able to describe a process for skill selection to meet the training needs of their learners; maintain effective group dynamics; and describe a method for collecting feedback from their learners
      • The tutor can demonstrate a knowledge of anatomy & physiology in relation to the use of physical skills and their impact on individuals; be able to demonstrate appropriate warm-up techniques specific to the group
      • The tutor can demonstrate how to correctly warm-up the group in direct relation to the activity to be undertaken and within the capabilities of the whole group
      • The tutor can describe the process for dealing with injuries and complaints
      • The tutor can demonstrate or describe a de-briefing and calming process post training and facilitate a summary briefing and question and answer session
      • The tutor can describe a process for recording competency assessment of their learners

In regard to Non-Physical Methods of thePrevention and Management of Violence:

      • The tutor can describe to their learners the National Occupational Standards ‘Prevention & Management of Work Related Violence’; current Health & Safety Legislation; The Law; and the European Human Rights Act; and other sector specific guidance
      • The tutor can facilitate a session designed to identify the factors and triggers that lead to challenging and threatening behaviour
      • The tutor can demonstrate a knowledge and understanding of how behaviour can escalates and describe the techniques for preventing escalation, calming and de-escalating situations
      • The tutor can promote positive behavioural management
      • The tutor can describe methods of effective communication and barriers to communication
      • The tutor can describe the post incident procedures including reporting; and issues regarding support for those involved in an incident

Dynamis Team

Each member of our small but specialist instructor team is carefully selected for their qualifications and experience – at the time of writing, all of our instructors have been with Dynamis for over 5 years.  Our team holds relevant and accredited vocational qualifications in Designing and Delivering Education and Training for Adult Learners, with relevant expertise in conflict management and physical interventions.

Zeb G.

Gary M.

Alex H.

Heidi W.

Mark T.

Zach J.

Feedback from our clients speaks volumes about the quality of our team and they would love to meet you at your Dynamis training course!

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  • 2018 FEEDBACK SURVEY: The training course from Dynamis fulfilled or exceeded expectations 98.1% 98.1%
  • Our Dynamis instructor had a very good or excellent level of knowledge and competence 97.4% 97.4%
  • The theory and knowledge components helped me professionally 99.6% 99.6%
  • The techniques and tactics were appropriate to real scenarios in our work 97.3% 97.3%
  • Our Dynamis trainer observed good Health and Safety practices 99.4% 99.4%
  • The Dynamis training course was of the right duration to gain the skills and knowledge I needed 89.9% 89.9%