In this rough-cut video clip from a recent Lone Worker Personal Safety Training programme, ...

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Patient Care has to be part of good conflict resolution Training Patient Care relies ...

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Consistency is a hall-mark of world-class service in any domain where frontline staff and ...

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How to be unbiased when approaching a patient When considering how to really make ...

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NHS De Escalation courses: Compassion must be a core message for A great NHS De Escalation training course ...

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